Quality management in production and technological systems. What kind of specialty is quality management? Profile of quality management in production technology systems

In our time of space flights and penetration into the secrets of the human genome, the education system is undergoing radical changes. Changes are necessary to effectively and timely meet the labor market demand for specialists of a new profile.

In the field of higher education, a qualitative revision of specialties is taking place. Outdated ones are becoming a thing of the past, and new professions are emerging that meet modern trends. One of these professions has become widespread - 03/27/02 “Quality Management”. Who should work with such an education? A person with a diploma in this field can find a job on fairly favorable terms. You can work not only as a specialist in quality control of products and goods of a wide range, as most applicants and their parents believe.

A graduate with a degree in Quality Management is a manager who creates and distributes a quality management complex in production. His work is important for the entire company, and is carried out at the next stage of product creation. Such an employee is often involved in checking and eliminating failures of warranty products. In other words, a graduate of the specialty “Quality Control” is a specialist in disseminating the quality level complex, ISO.

Quality management is an area of ​​economic activity where reforms are thought out and adopted, and procedures used in production are studied. As a result, the necessary goods are created. The task of the production complex may be to achieve significant quality indicators.

The deficiencies that emerge and when combined with general quality management issues are quite significant. Globalization and the penetration of world orders into our country have led to an increase in interest in quality management. The quality levels already developed in the Russian Federation do not quite coincide with international standards.

The specialty “Quality Management” studies the problems of creating high-quality products. Better quality goods raise the standard of living of Russians. Based on this, competent and qualified quality management is economic and internal political task No. 1.

Now available in one hundred and seventeen Russian universities. It is used in preparation both in Moscow and St. Petersburg, as well as in other regions: the Urals, Siberia, the Far East, the Krasnodar Territory and other constituent entities of the Russian Federation. It is interesting that among the leading universities where quality management specialists are trained, one can find both peripheral and capital universities. So, the specialty “Quality Management”: who can you work with such a diploma? Is it so interesting and promising in all directions if it is so popular?

It is necessary to indicate that young people who have studied a foreign language well are applying to the faculty in the specialty in question. This is due to the specifics of the profession: the need for quality managers appeared mostly in Europe and the USA, therefore, in order to master modern techniques, it is necessary to study a significant part of the literature in the original language - English or German.

In addition, upon admission, teenagers take natural science subjects: physics and/or chemistry. The list of entrance exams may include other subjects at the discretion of the university or mandatory according to the list of the ministry.

Professionals working in the field of quality management are required to solve problems in the following cycle in their daily activities:

• research of technical and economic methods aimed at solving the problems of sustainable and efficient production;
• creation of a quality management structure in the company;
• creating high-quality cooperation between three partners - entrepreneurs, officials and the education sector.

During the course of mastering the program, students are given the materials and skills necessary for their future professional activities. So, if you graduate from the Faculty of Quality Management, what job should the graduate do? The theoretical as well as practical training completed during the years of study reflects the conditions that the young specialist will encounter in his professional activities.

Education at universities takes place in separate profiles. In total, this profession has more than ten profiles, but only two are considered the main areas:

In addition, there are profiles in the field of construction, robotics, aircraft manufacturing, management, print media technologies, etc. For example, if a graduate with a diploma in “Quality Management” is in construction, what job should he have? This is a quality management specialist who monitors and analyzes the construction process.

Just by listing the profiles, it becomes clear that this specialty is technical. The training program is a synthesis of mathematical, natural science and professional disciplines.

The specialty basically has a special content and structure, since during the years of study students acquire knowledge that allows them to work according to Western European standards. This:

• ISO 9000 - quality management standards;
• ISO 14000 - environmental quality management;
• MRPII and ERP - methodology.

In addition, high school students studying the proper profiles understand the methodological methods and means of checking the level of quality, explore the current graphics programs that are designed to facilitate the design process.

The described training structure is a relatively new and developing direction. Quality management will become another area of ​​training aimed at economic development with the need to improve the level according to domestic and European standards.

The knowledge acquired during undergraduate studies can be basic. Mainly, this is theoretical material of individual methodologies. Students are also introduced to various systems for assessing the quality of created products, creating and processing information complexes. Graduates receive skills and abilities that will be useful in practice. Real operating conditions are created in classes and trainings conducted with the aim of mastering skills that serve as the basis for theoretical material.

Well, the training is over. “Quality Management” - what job should a graduate who has received such a diploma now work in?

A student graduating from a university with a diploma in this specialty may think during his studies about who to work at enterprises - in a technological, managerial or administrative line. Gradually, ex-students are turning into core employees of enterprises, lower and middle level managers. With experience, university graduates can also obtain senior management positions.

Specialty "Quality Management" - where to work? If we consider the principles of searching for a future job, a university graduate in this specialty can be offered a choice of both non-state structures, industrial or banking enterprises, and central or municipal control bodies of industrial or banking structures. Where else can you work in Quality Management? A vacancy may be found in government agencies where various products are being tested. You can also work in Research Institutes for the study, planning, implementation and support of quality management automation systems.

As for the specialty "Quality Management", who can you work with? A graduate with such an education, if necessary, will find a job in the field of management and will be able to create, improve, plan the work of current quality management systems, and solve problems of creating high-level products. The scope of his activities will include consulting and auditing of existing quality management systems. During this period, the employee will become the most useful, and therefore highly paid, in the enterprise. Quality control will also include research into methods to improve the efficiency of the industry, aimed at reducing the consumption of raw materials and increasing labor productivity.

There are few reviews about the specialty “Quality Management” (where to work); applicants often don’t even know about all the job opportunities. The population is little aware of the profession only because the specialty is new and there are few specialists on the labor market.

Where to work in the specialty “Quality Management”? We can say that the potential for future activities of a graduate is very great - any company of different ownership is possible (for example, the food industry or commerce). The most common position for a recent graduate is a quality manager, who at the initial stage earns several minimum wages.

Where you can work in the specialty "Quality Management" and Leading specialists earn a little more (30-40 thousand rubles). Another option for working according to the profile is companies specializing in certification and standardization. Employees of such companies usually earn approximately 30 thousand rubles.

In conclusion, it should be noted that questions in the specialty “Quality Management” (Who should I work with? Is it in demand?) are possible only for the passive and simply lazy. This specialty is quite in demand and relevant in modern Russia.

Students, graduate students, young scientists who use the knowledge base in their studies and work will be very grateful to you.

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Introduction

4. Quality manual

6. Lean manufacturing

Conclusion

Application

Introduction

The objectives of educational practice are:

Consolidation and deepening of theoretical training in the field of quality management;

Acquisition of practical skills, abilities and competencies in the field of professional activity;

Familiarization with the organization of production and technological work of enterprises, including the study of the activities of enterprises in the field of quality management;

Development of personal qualities necessary in professional activities.

The objectives of educational practice are:

Studying the history of the development of the enterprise, the range of products or services provided;

Familiarization with the organizational structure of the enterprise, the functions of divisions;

Study of personnel structure;

Study of regulatory documents regulating product quality requirements, as well as other regulations applied at the enterprise;

Familiarization with the financial and economic indicators of the enterprise’s activities;

Description of the stages of the technological production process, indicating their target result and requirements for intermediate quality at each of them;

Studying quality control methods at various stages of production;

Studying methods of equipment maintenance and production preparation;

Study of types of defects and nonconformities, as well as corrective actions applied; studying the work of the enterprise in analyzing defects and inconsistencies;

Identification of possible nonconformities and corrective actions;

Compiling a list of quality records;

Identification of factors that form and maintain quality at the enterprise;

Collection of information on the application of quality management principles, development of recommendations for their use;

Development (or study/updating) of mission, vision, policy and goals in the field of quality;

Familiarization with the quality management system (if available) and the document “Quality Manual”;

Study of quality management tools operating at the enterprise;

Studying the prospects and directions for the development of production technology;

Classification of costs for product quality;

Participation in product (organization) certification, audit and inspection control of the organization;

Mastering methods of collecting and processing information, identifying prospects for improving the quality of goods and services.

Object research is EVRAZ Kachkanar Mining and Processing Plant (hereinafter referred to as EVRAZ KGOK).

1. Characteristics of OJSC EVRAZ KGOK

Name of organization: Open Joint Stock Company "EVRAZ Kachkanarsky Mining and Processing Plant" (JSC "EVRAZ KGOK").

Address: Russian Federation, 624350, Sverdlovsk region, Kachkanar, st. Sverdlova, 2.

EVRAZ is a vertically integrated metals and mining company with assets in Russia, Ukraine, the USA, Canada, the Czech Republic, Italy, Kazakhstan and South Africa. The company is one of the 20 largest steel producers in the world. In 2013, EVRAZ produced 16.1 million tons of steel. Its own base of iron ore and coking coal almost completely meets EVRAZ’s internal needs. The company is included in the leading index of the London Stock Exchange FTSE-250. EVRAZ has approximately 100,000 employees worldwide. EVRAZ's consolidated revenue for 2012 amounted to USD 14,726 million, consolidated EBITDA - USD 2,012 million.

The main activities of EVRAZ:

Production and sale of steel products;

Extraction and beneficiation of iron ore;

Coal mining;

Production and sale of vanadium and vanadium products;

Trade and logistics.

EVRAZ today:

One of the largest vertically integrated metallurgical companies

One of the lowest cost steel producers in the world;

Leading manufacturer of steel products for the construction sector;

World leader in rail production;

One of the largest producers of vanadium in the world;

Geographically diversified business.

EVRAZ Kachkanar Mining and Processing Plant (EVRAZ KGOK).

EVRAZ KGOK is one of the five largest mining enterprises in Russia. The plant is located 140 km from EVRAZ NTMK, in the Sverdlovsk region. EVRAZ KGOK is developing the Gusevogorskoye deposit of titanomagnetite iron ores containing vanadium impurities. The vanadium content makes it possible to smelt high-strength alloy steels.

Mount Kachkanar is the only source of vanadium ore in Russia. Geological exploration of the ore deposit began in the first half of the 30s of the last century. In 1956, the Soviet government decided to build a mining and processing plant in Kachkanar to supply vanadium ore to the Nizhny Tagil Metallurgical Plant, and eventually to all metallurgical plants in the Urals. Over time, KGOK turned into one of the leading mining and processing enterprises of the USSR and Europe.

The plant's production capacity is about 55 million tons of iron ore per year. The main consumer of EVRAZ KGOK products is EVRAZ NTMK.

In 2015, EVRAZ KGOK plans to extract the first ton of ore from the Sobstvenno-Kachkanarsky iron ore deposit, the development of which is currently underway.

In 2013, EVRAZ KGOK produced more than 56 million tons of iron ore and produced over 9.8 million tons of products.

Let's get acquainted with the functional structure of the quality management system (hereinafter referred to as QMS) (Figure 1).

Divisions included in the quality management system

Figure Functional structure of the QMS of OJSC EVRAZ KGOK

2. Technological process of production

Ore and overburden are represented by hard rocks and are mined using drilling and blasting. The height of the working benches is 15 m. Drilling of blast holes is carried out using roller-cone drilling machines SBSh-250MN, SBSh-270, D-75KS, ROC-L8, put into operation in the period 1986-2008, roller bits with a diameter of 250, as well as 215 and 270 mm. and crowns D-165.

Ore mining is carried out by open-pit mining with loading by EKG-10I excavators, put into operation in the period 1971-2008, with buckets with a capacity of 10 m3, into dump cars 2ВС-105 with a carrying capacity of 105 tons. Transportation of ore from the face of the pre-crushing plant is carried out by traction railway transport units, EL-10(20) OPE-1AM, NP-1, put into operation in the period 1969-2009.

Overburden rocks are also loaded using EKG-10I excavators into 2VS-105 dump cars; The overburden is removed to external excavator dumps using the above traction units. The share of overburden in the total volume of the rock mass is relatively small and amounts to about 0.1 m3 per 1 ton of ore.

When opening new horizons, BelAZ dump trucks with a carrying capacity of 55 tons are used to remove rock mass from entry and cutting trenches. The rock mass is transported to temporarily organized transshipment points, where it is reloaded onto railway transport.

Coarse crushing of ore is carried out in two buildings: No. 1 - in two stages with cone crushers KKD 1500/300 - KRD 700/100 and No. 2 - in one stage with a KKD 1500/180 crusher. Medium and fine crushing up to class -25 (16) mm. is produced in 11 sections, each consisting of one KSD-2200 crusher (FKV-2120/330) and two KMD-2200 crushers (FKV-2120/100) and in three sections equipped with two Sandvik crushers H6800 and H7800. Finely crushed ore on two belt conveyors with a belt width of 2000 mm. supplied to the processing plant.

At the processing plant, preliminary enrichment of crushed ore is carried out using the method of dry magnetic separation (DMS) with the separation of rock in the SMS tailings (up to 10% of the total ore volume) in the form of crushed stone of different classes and screenings. Pre-enriched ore goes through two or three stages of grinding in rod and ball mills with a volume of 40-48 m3 and 4 stages of wet magnetic separation (WMS) with the release of iron-vanadium concentrate. Then the concentrate is dewatered on vacuum filters and shipped by conveyors to the charge preparation shop. MMS tailings with a volume of about 35 million tons per year are transferred through tailing pipelines in the form of pulp to the pumping station of the first lift of the tailings facility.

The tailings workshop consists of three slurry pumping stations - the first, second and third lifts - equipped with centrifugal ground pumps with a capacity of 4000 and 8000 m3 per hour. MMC tailings, in the form of pulp with a solid content of about 10%, are pumped into the tailings dump through slurry pipelines with a diameter of 800-1000 mm in 2-3 lifts. Tailings are stored here, and water is clarified in settling ponds, which is then used as recycled water in the enrichment process and for other technological purposes. Two circulating water pumping stations are equipped with water centrifugal pumps with a capacity of 4000 and 8000 m3 per hour.

The concentrate sintering process includes: preparation of solid fuel and limestone, dosed batching of the concentrate with solid fuel and limestone, mixing of charge components with hot return, pelletizing and sintering of the charge on two KZ-200 sintering machines with a sintering area of ​​236 m2.

The process of producing pellets includes: preparation of powder from bentonite clay, dosed batching of the concentrate, mixing of charge components with the return of raw pellets, pelletizing of the charge in bowl granulators, screening of raw pellets on roller feeders and firing on four OK-228 conveyor roasting machines with a sintering area of ​​228 m2 .

The majority of finished commercial products - agglomerate and pellets - are loaded through loading bunkers directly into railway cars and sent to consumers. Some of the products, in the event of interruptions in the supply of empty wagons, are shipped to warehouses, from where they are then loaded into wagons by excavators and sent to consumers. The average daily volume of product shipments, including commercial crushed stone, is over 20 thousand tons.

The main consumer of commercial products - up to 75% - is the nearby NTMK. Up to 10% is supplied by ZSMK. From 3 to 5% is sent to the Chusovsky Metallurgical Plant, the remaining products - from 10 to 15% - are exported (China, Turkey, Ukraine and, in small quantities, to other European countries).

Auxiliary workshops provide electricity, water, heat supply, communications, repair work, maintenance of automation equipment and other functions for the normal operation of the enterprise. All workshops also have their own small specialized electromechanical and repair services.

3. Organizational structure of the mine management

Figure Organizational structure of the mine management of OJSC "EVRAZ KGOK"

Figure Organizational structure of the united mechanical service of the quarries of the mining department of OJSC "EVRAZ KGOK"

According to the job description, the responsibilities of a senior electrician for the repair and maintenance of lifting mechanisms and track equipment of the joint mechanical service of the quarries of the OJSC EVRAZ KGOK include:

Organizes and ensures timely and high-quality performance of repair work (railway construction machines, railcars, gantry cranes, beam cranes, electric hoists) (hereinafter referred to as equipment) in accordance with the schedules of preventive maintenance;

Organizes and ensures maintenance and technically correct operation of auxiliary and main equipment in accordance with technical conditions, rules, regulations, instructions for operation and maintenance of equipment;

Ensures the operational and proper technical condition of the equipment;

Conducts timely inspection, survey, testing of lifting mechanisms of mine management;

Supervises the work of subordinate personnel, monitors the quality of work performed, compliance with equipment repair and maintenance technology, compliance with operating instructions, work organization projects and technological maps for equipment repair;

Ensures reduction of equipment downtime during equipment repair work by improving preparation and proper organization of work;

Manages the investigation of accidents and equipment breakdowns, work defects, and analyzes the causes of their occurrence; participates in drawing up relevant acts and developing measures to prevent and eliminate accidents and breakdowns;

Prepares lists of defects for equipment being taken out for major or current repairs;

Prepares technical documentation for equipment repair;

Organizes equipment repairs by third parties;

Monitors the compliance of working conditions at each workplace with labor protection requirements, the creation of safe and favorable working conditions in the workplace, as well as the correct use of personal protective equipment by employees;

Informs employees about labor conditions and safety in the workplace, about the risk of damage to health and personal protective equipment, increasing safety in the workplace as a strategic direction of activity of EVRAZ KGOK OJSC;

Controls the prevention of employees from performing their job duties without undergoing mandatory medical examinations (examinations), mandatory psychiatric examinations, as well as in the case of medical contraindications;

Provides tariffication of work of subordinate personnel in strict accordance with current tariff and qualification reference books, development and revision of production (time) standards;

Ensures constant work on certification of workplaces for working conditions;

Participates in the development and implementation of measures aimed at improving the work of the site, organization and working conditions, improving remuneration and material incentive systems;

Participates in the development of production and work instructions for subordinate workers, participates in the development of labor protection instructions;

Carries out timely and correct preparation and provision of established accounting, reporting, organizational, administrative and other documentation on the activities of the site;

Timely and correctly prepares primary documents for recording working time, time standards, downtime of subordinate workers;

Carries out work in accordance with the Regulations on production control over compliance with industrial safety requirements at hazardous production facilities of OJSC EVRAZ KGOK, the organization’s standard “Occupational Health and Safety Management System at OJSC Vanadium”;

He immediately informs his immediate supervisor about an accident that occurred directly in front of the employee and (or) with the participation of the employee, and (or) which the employee witnessed, as well as about a deterioration in his health, including the manifestation of signs of an occupational disease ( poisoning) and any situation that poses a threat to the life and health of people; technological ore management quality inconsistency

Strictly complies with the Cardinal safety requirements of the enterprises of the EvrazHolding LLC group and follows the Policy in the field of labor protection, industrial safety and environmental protection of the enterprises of the EvrazHolding LLC group;

Organizes the implementation of the 6S system by subordinate employees at their workplaces;

Organizes the development of corrective and preventive actions based on the results of audits of the quality management system and facilitates their implementation;

Exercises control in its area of ​​responsibility (territory, equipment, buildings and structures) over compliance with labor protection, industrial safety and environmental protection requirements when performing work by personnel of third-party organizations;

Carries out work on acceptance for storage, accounting, release (issuance) of material assets, fixed assets, ensures their safety, organizes timely reporting on movement and consumption, participates in the inventory of inventory items;

Responsible for the operation of welding equipment and the safe conduct of welding work on site;

Complies with the requirements of the current legislation of the Russian Federation and other regulatory documents relating to the activities of the unit;

Systematically increases the level of technical and professional knowledge, skills and abilities, incl. attending seminars, exhibitions, etc.;

Complies with the rules for operating office equipment and personal computers, does not allow unauthorized persons to work on them, and does not use them for personal purposes;

When working with personal data, complies with the laws and other regulatory documents governing the rules for obtaining, processing, protecting and transferring personal data of the Company’s employees and other subjects of personal data;

Performs individual official assignments from senior managers;

Ensures compliance with the requirements of the current legislation of the Russian Federation and other regulatory documents relating to the activities of the unit.

4. Quality manual

This quality manual was developed by the quality management department of the open joint-stock company EVRAZ Kachkanar Mining and Processing Plant. Put into effect by Order No. 315 of April 13, 2012, replacing RK-KGOK-2007.

The decision to develop, implement and continuously improve the quality management system was a strategic decision of the top management of the open joint-stock company EVRAZ Kachkanarsky Mining and Processing Plant (hereinafter OJSC EVRAZ KGOK), which was understood and supported at all levels of the organization. The creation of a quality management system (QMS) in its current form was influenced by the changing needs, strategic directions of the company's development, manufactured products, applied processes, as well as the structure of the organization's divisions and the external organizational environment, changes or risks associated with this environment.

The requirements for the quality management system defined in this Quality Manual are complementary to the requirements for the products.

This Quality Guide can be used by internal and external parties, including certification bodies, to assess an organization's ability to meet customer, regulatory and organizational requirements.

This Quality Manual describes the use process approach in the organization to improve the effectiveness of the QMS with the aim of increasing customer satisfaction through meeting customer requirements.

In order for EVRAZ KGOK OJSC and its structural divisions to effectively apply the process approach, this work is coordinated by the quality management department (hereinafter referred to as OMK) and directly by the Senior Management Representative for QMS. OMK, together with the organization’s divisions, identifies and classifies processes, and also determines the degree of their influence on customer satisfaction and determines sufficient resources to create controlled conditions.

OMK, together with the manager of a specific process, determines the requirements for the process and the requirements for its documentation, depending on the information received. When using this approach within the QMS, importance is attached to:

Understanding and fulfilling requirements;

The need to review processes;

Achieving results from the implementation of processes and their effectiveness;

Continuous improvement of processes based on objective measurements.

The QMS model of OJSC EVRAZ KGOK, which is given in Appendix A, generally illustrates the sequence and main interactions of QMS processes.

Also, in relation to QMS processes at the enterprise, the PDCA methodology (Shewhart/Deming cyclic model) is applied. It consists of continuous improvement of activities through:

Plan(planning) - determining the goal and expected results, drawing up an activity plan in a logical sequence to achieve results in accordance with customer requirements and organizational policies;

Do(implementation) - implementation of activities according to plan;

Check(verification) - monitoring the implementation of the plan, collecting and analyzing data, quantitative measurement of trends, constant monitoring of improvements; Action(taking measures) - actions carried out in proportion to the results of control, using the search and determination of the key problem of the process (establishing ranks of problems), determining the causes and ways to solve problems.

ISO 9001 and ISO 9004 are quality management system standards that complement each other, but can also be applied independently.

This Quality Manual does not include requirements specific to other management systems, for example, specific requirements for environmental management, occupational health and safety measures.

The company has practical occupational health and safety and environmental management systems in place.

The representative from the Senior Management responsible for the QMS is the chief engineer of EVRAZ KGOK.

The requirements of the Quality Manual are primary and take precedence over the requirements of other documents in force at the enterprise - organizational standards, regulations and instructions.

The quality management system applies to ore mining, production of non-fluxed pellets, highly basic sinter, iron-vanadium concentrate and crushed stone.

The quality management system does not apply to the Security Directorate, the Primary Accounting Department, or the financial department.

The main life cycle processes are reflected in the process-oriented QMS model of EVRAZ KGOK OJSC (Appendix A). The quality management system model reflects the composition, interaction and classification of processes.

This Manual describes the quality management system (hereinafter referred to as the QMS), developed taking into account the specifics of production and products manufactured by EVRAZ KGOK OJSC.

The general structure of the Quality Manual is made in accordance with the structure of MS ISO 9001:2008 (GOST ISO 9001-2011). The quality manual covers and presents all applicable elements of MS ISO 9001:2008 (GOST ISO 9001-2011) with the exception of sections:

- “Validation of production processes and service provision”, because there are no production processes at the plant, the results of which cannot be verified through consistent monitoring and measurements;

- “Consumer property”, because consumer property is not used in the production process, as well as the requirements of the section;

- “Production and Service”, relating to the service process, due to the lack of post-delivery activities.

5. Policy and goals in the field of quality of OJSC EVRAZ KGOK

The extraction of iron ore, production and marketing of iron ore raw materials that meet the requirements and expectations of consumers are considered as the basis for the economic well-being and development of the enterprise.

The most important strategic directions of development are:

Improving labor safety and reducing the environmental load on natural objects;

Work with personnel;

Customer focus;

Increased labor productivity;

Increased efficiency of resource use and reduction of unproductive losses.

As part of the implementation of the selected areas, the management of the enterprise has identified a number of priority tasks:

Identification, assessment and elimination of risks of injury to workers;

Personnel training and personnel reserve preparation;

Increasing production volumes;

Improving product quality at all stages of the plant;

Implementation of lean manufacturing tools and implementation of operational improvements;

Increasing the efficiency of equipment repairs;

Fulfillment of requirements and continuous improvement of the effectiveness of the quality management system based on the international standard ISO 9001.

Table 1 - Goals of OJSC EVRAZ KGOK for 2014

6. Lean manufacturing

Main types of losses:

Injuries (causing harm to human health);

Transportation (moving things);

Warehouses (things waiting in the wings);

Displacement (excessive movement of people);

Waiting time (downtime of people and equipment waiting for something);

Overproduction (production or purchase of unclaimed products);

Overprocessing (doing things that don't add value);

Marriage (“wrong things that need improvement”).

The basis of all improvements is the 6S system. 6S is a set of measures aimed at bringing any workplace into a state conducive to the most effective performance by employees of their duties and increasing labor productivity, reducing labor intensity and working time spent on any type of work, as well as minimizing health risks.

The 6S system consists of 6 main stages:

a) safety;

b) sorting;

c) simplification;

d) cleaning (Sweep);

e) standardization;

f) stabilization.

Safety. During this stage, equipment, tools, devices are brought into compliance with the requirements of labor protection instructions and other regulatory documents relating to labor protection and safety issues when performing certain types of work. All workplaces during this stage must be equipped with personal protective equipment and primary fire extinguishing equipment.

The goal of this stage is to create conditions at all workplaces that prevent accidents from occurring.

Sorting. It consists of separating all items (tools, devices, raw materials, materials, spare parts, safety equipment) located in the work area into necessary and unnecessary. During this stage, the person performing it (usually the owner of the workplace) must, in relation to each item located in his workplace, answer the questions: “Does this item help me do my job?”, “Do I use Is this subject in my work constantly? If the answer is no, this item must be removed from the workplace (disposed of as garbage, scrapped, put into a warehouse, transferred to where it will be useful). During this stage, you may come across those items for which there is no clear answer or their removal is difficult (high labor costs for dismantling, lack of special equipment for dismantling). Such items become targets of the red tag company. They are marked with a red label, which is a reminder that a final decision on the fate of these items has not yet been made. Subsequently, decisions are made by commission.

The purpose of this stage is to remove from the workplace all objects that, by their presence, interfere with the performance of work (make it difficult to find the necessary items, clutter up the workplace, or create unsafe conditions with their presence).

Simplification. The stage during which each item left in the workplace after sorting must find its place where it should remain at all times if it is not in use. When determining the location for the necessary items, you must use the following factors: frequency of use, distance from the place of storage to the place of use, dimensions, weight, whether it is convenient or inconvenient to take and put it away.

The most frequently used items should be positioned so that they are at a minimum distance from the work area and in order to use them, you do not need to bend over or reach up. The storage location of all necessary items must be marked so that each employee always knows where the necessary item is located and where it needs to be returned after use, so that it is easier to detect deviations from the established order and eliminate this problem.

The goal of the stage is to arrange all the items in the workplace so that they are located in the most convenient way and can be taken for use and returned back with the least amount of time and energy.

Cleaning. The stage during which all dirt and debris are removed, and, if necessary, equipment and surfaces (floor, walls, ceiling) are painted. If the requirements for the colors used are not established by regulatory documents, then preference should be given to light colors to make it easier to see newly emerging dirt and problems (cracks, oil leaks, etc.).

The purpose of the stage is to create healthy conditions in the workplace, creating conditions for the early detection of newly emerging problems.

Standardization. This is the creation of regulations, instructions for the constant implementation of all previous stages of the 6S system (ensuring safe working conditions, sorting, simplification, cleaning). Determining a standard set of tools for each operation and placing them on inclined or vertical surfaces (hanging).

The purpose of the stage is to prevent departure from the constant implementation of the first three stages and to stimulate their daily and full-scale application.

Stabilization. The longest and most difficult stage. Its purpose is to carry out measures to preserve and maintain previously made improvements. Without this stage, the time spent on the previous ones can be considered wasted. To achieve success at this stage, it is necessary that the previous stages are completed not for show, but with the thought of how it will all work in the future. The equipment must not only be cleaned and painted, but sources of contamination must also be eliminated. Materials, tools, devices are laid out not so that they look good, but so that they are convenient to use. The marking is made in a font of an easy-to-read size, and the color markings are applied in strict accordance with the requirements of regulatory documents.

The goal of the stage is to transform the improvements carried out from a one-time event into an everyday condition.

Today, adherence to the principles of lean manufacturing is a necessary condition for the efficiency of an enterprise and the quality of its products. In the context of growing competition in the market for iron ore raw materials, the success of the plant largely depends on the degree of staff involvement in the implementation of lean production.

Conclusion

The object of the study was EVRAZ Kachkanar Mining and Processing Plant (hereinafter referred to as EVRAZ KGOK).

Currently, EVRAZ KGOK extracts ore from three quarries with its further processing in crushing, enrichment, agglomeration and agglomeration shops. The final product (sinter and pellets) is loaded into railway cars and sent to consumers, including abroad.

In this work, the organizational structures of the mining department, the mechanical service section of the quarries of the mining department of OJSC "EVRAZ KGOK", were examined, and the responsibilities of the senior electrician were briefly described in accordance with the job description.

The quality manual of OJSC EVRAZ KGOK can be used by internal and external parties, including certification bodies, to assess the organization's ability to meet customer requirements, regulatory requirements and the requirements of the organization itself.

When developing this Quality Manual, the principles of quality management established in MS ISO 9001:2008 (GOST ISO 9001-2011) were taken into account.

The production system of OJSC EVRAZ KGOK is part of the EVRAZ Business System. It is based on the principles of lean manufacturing, such as: respect for people and community, continuous improvement. Lean manufacturing allows you to reduce waste, which usually leads to additional costs and lengthened production cycles.

List of sources used

1. GOST R ISO 9000-2008 “Quality management systems. Fundamentals and vocabulary."

2. GOST R ISO 9001-2008 “Quality management systems. Requirements".

3. GOST R ISO 9004-2009 “Quality management systems. Recommendations for improving activities."

4. Job description DI-0300-118-2013. Kachkanar, valid for 3 years: “Senior electrician for repair and maintenance of lifting mechanisms and track equipment of the joint mechanical service of the quarries of the OJSC EVRAZ KGOK mining department.” - 11 s.

5. Regulations “On the requirements for the preparation of abstracts, practice reports, tests, coursework and dissertations” dated 03/17/2011. - Ekaterinburg: USUE, 2011. - 23 p.

6. Quality Manual of OJSC EVRAZ KGOK. RK-KGOK-2012 (with amendment No. 1). Date of introduction 2012-04-16. - 33 s.

7. EVRAZ official website - © 2014 EVRAZ plc

Application

Figure A Process model of the quality management system of OJSC EVRAZ KGOK

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The essence of expert methods for assessing product quality. General and specific criteria for their implementation. List and sequence of the main stages of the work of the expert commission. The pairwise comparison method used to construct the order scale.

test, added 01/15/2014


Study of the basic technologies for the production of products from a processing plant. Technological process of ore enrichment. Description of the wet magnetic separation process. Methods for monitoring metrological support of technical processes and product quality.

practice report, added 10/27/2015


Formation of the concept of quality and definition of technological methods of quality management. Technological process for manufacturing the “axle” part. Calculation of quality indicators of the axle manufacturing process and the accuracy of production equipment.

course work, added 01/08/2011


Design of technological processes for manufacturing a group of parts. The service purpose of the “Cover” part. Standardization and quality management of manufactured products. Analysis of the types and consequences of potential process nonconformities.

thesis, added 11/09/2014


Main characteristics of the measurement process, types of activities. Process criteria and management effectiveness. Corrective and preventive actions. Collection and grouping of possible causes of process inconsistencies. Bias estimation, convergence analysis.

course work, added 02/01/2016


Brief description of the enterprise LLC "Vyatsky Plywood Mill", the directions of its activities and features of the organizational structure. The range of products manufactured by the enterprise. Technical requirements for veneer. The process of making plywood.

practice report, added 05/10/2010


Quality management as an integral part of managing the production of goods and services. Quality improvement process. Assessment of the technological accuracy of processing during the control operation. Acceptable values ​​of reproducibility indices. Drawing up control cards.

course work, added 07/20/2009


General characteristics and features of the organizational structure of the enterprise under study, the history of its development and directions of economic activity. Technological process of manufacturing the part Housing KG-2132. Stages of blank production, requirements.

practice report, added 03/09/2015


Management structure of technical services of the enterprise. Assessment of the technical level of the workshop's technological processes. Assessment of applied technological and organizational measures to increase labor productivity and reduce product costs.

practice report, added 07/19/2012


The impact of the introduction of automated control of the technological process of boiled sausage production on product quality and reliability of production lines. Selection of a pressure gauge for measuring excess pressure and temperature control sensors.

MINISTRY OF EDUCATION OF THE RUSSIAN FEDERATION STATE EDUCATIONAL

STANDARD OF HIGHER PROFESSIONAL EDUCATION

Direction of training for a certified specialist

220500 - Quality management Qualification - engineer - manager

Introduced since the approval of Moscow 2000.

1. GENERAL CHARACTERISTICS OF THE DIRECTION OF TRAINING OF A CLASSIFIED SPECIALIST “QUALITY MANAGEMENT”

1.1. The direction of training for a certified specialist was approved by order of the Ministry of Education of the Russian Federation dated March 2, 2000 No. 686.

1.2. List of educational programs (specialties) implemented within this area of ​​training for a certified specialist:

220501 Quality management

1.3. Graduate qualification: engineer-manager.

The standard period for mastering the basic educational program for training an engineer in the field of training for a certified specialist “Quality Management” for full-time study is 5 years.

1.4. Qualification characteristics of the graduate

1.4.1. Objects of professional activity of a graduate.

The objects of the graduate’s professional activity are: designing and maintaining the effective functioning of management systems that ensure the required level of quality of processes, products, services and organizational performance, as well as maintaining a regime of continuous improvement.

1.4.2. Types of professional activities

Graduates in the field of training for a certified specialist “Quality Management” can be prepared to perform the following types of professional activities:

production and technological, organizational and managerial, scientific research, design.

Specific types of activities are determined by the content of the educational and professional program developed by the university.

1.4.3. Objectives of the graduate’s professional activity

A graduate in the field of training for a certified specialist “Quality Management”, depending on the type of professional activity, is prepared to solve the following professional tasks:

Production and technological activities:

continuous research of production processes in order to identify productive activities and waste;

identifying needed improvements and developing new, more effective quality control tools;

technological foundations for the formation of labor quality and productivity;

metrological support for the design, production, operation of technical products and systems;

development of methods and means to improve the safety and environmental friendliness of technological processes;

organization of information technologies in quality management and information protection;

implementation of certification of quality management systems.

carrying out metrological verification of measuring instruments of technological production processes.

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Organizational and managerial activities:

organization of actions necessary for the effective operation of the quality management system;

organization of personnel management service;

content of management accounting and practical use of indicators of variable and fixed costs to ensure product quality;

investments and methods for assessing their economic efficiency;

management of material and information flows in the production of products and provision of services in conditions of total quality management;

organization of control and testing during the production process;

organizing activities to improve the quality of products and services.

Research activities:

analysis, synthesis and optimization of processes for ensuring the quality of tests, product certification using problem-oriented methods;

development and research of models of quality management systems;

analysis of the state and dynamics of development indicators of quality management systems for products and services;

analysis and development of new, more effective methods and means of monitoring technological processes;

development and analysis of effective quality assurance methods;

research and development of quality system models and ensuring their effective functioning;

research, analysis and development of statistical methods for quality control;

research into quality planning methods;

research and development of principles for ensuring and managing the quality of products and services.

Project activities:

development of modern methods for designing quality management systems, formation of project goals, criteria and indicators for achieving goals, building the structure of their relationships, identifying priorities for solving problems, taking into account the moral aspects of activity;

designing and improving communication processes and recognition procedures for quality work;

process design to develop a strategy for never-ending quality improvement;

the use of information technologies and computer-aided design systems in the professional field based on a systematic approach.

designing models of quality management systems with the construction of generalized options for solving the problem and analysis of these options, predicting the consequences of each option, finding a solution in conditions of multicriteria and uncertainty.

1.4.4. Qualification requirements.

To solve professional problems, an engineer-manager:

masters the culture of thinking, knows its general laws, is able to correctly (logically) formalize its results in written and oral speech;

knows how to organize his work on a scientific basis, owns computer methods of collecting, storing and processing information;

has knowledge of the basics of industrial relations and management principles taking into account technical, financial and human factors;

is able to develop and take part in the implementation of measures to improve production efficiency, aimed at reducing material consumption, reducing labor intensity, and increasing labor productivity;

can analyze the causes of defects and low-quality products, develop measures to prevent them;

is able to develop methods for technical control and testing of products;

knows methods of personnel management, knows how to organize the work of performers, find and apply management decisions in the face of different opinions, knows the basics of pedagogical activity;

is able to set goals and formulate tasks related to the implementation of professional functions, knows how to use the methods of the sciences he has studied to solve them;

in the context of the development of science and changing social practice, is capable of revaluing accumulated experience, analyzing one’s capabilities, and is able to acquire knowledge using modern information educational technologies;

capable of practical activities in the professional field based on a systematic approach, able to build and use models to describe and predict various phenomena, carry out their qualitative and quantitative analysis;

knows and is able to use methods of probability theory and mathematical statistics in the analysis of technological processes;

knows the basic properties of operating systems and knows how to use them to perform operations with files;

has an understanding of personal computer hardware, local and global computer networks;

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has skills in working with common software shells and utilities for personal computers, text editors and spreadsheets;

knows the basic capabilities of database management and knows how to use them in professional activities;

knows methods of assessment and quality control in its activities;

understands the essence and social significance of his future profession, the main problems of the disciplines that determine the specific area of ​​his activity, sees their interrelation in an integral system of knowledge.

1.5. Opportunities for continuing education of the graduate.

An engineer-manager who has mastered the basic educational program of higher professional education in the direction of training a certified specialist “Quality Management” is prepared to continue his education in graduate school.

2. REQUIREMENTS FOR THE LEVEL OF PREPARATION OF THE APPLICANT

2.1. The applicant's previous level of education is secondary (complete) general education.

2.2. The applicant must have a state-issued document on secondary (complete) general education or secondary vocational education, or primary vocational education, if it contains a record of the bearer receiving secondary (complete) general education, or higher vocational education.

3. GENERAL REQUIREMENTS FOR THE BASIC EDUCATIONAL PROGRAM IN THE DIRECTION OF TRAINING A CLASSIFIED SPECIALIST “QUALITY MANAGEMENT”

3.1. The main educational program for training an engineer-manager is developed on the basis of this state educational standard for a certified specialist and includes a curriculum, programs of academic disciplines, programs of educational and industrial internships.

3.2. Requirements for the mandatory minimum content of the basic educational program for training an engineer-manager, the conditions for its implementation and the timing of its development are determined by this state educational standard.

3.3. The main educational program for training an engineer-manager consists of disciplines of the federal component, disciplines of the national-regional (university) component, disciplines of the student’s choice, as well as elective disciplines. The disciplines of the university component and of the student’s choice in each cycle must meaningfully complement the disciplines specified in the federal component of the cycle.

3.4. The main educational program for training an engineer-manager must provide for the student to study the following cycles of disciplines:

GSE cycle – General humanitarian and socio-economic disciplines;

EN cycle - General mathematical and natural science disciplines;

OPD cycle - General professional disciplines;

SD cycle - Special disciplines, including specialization disciplines;

FTD - Optional disciplines.

3.5. The content of the national-regional component of the main educational program for training an engineer-manager must ensure the preparation of a graduate in accordance with the qualification characteristics established by this state educational standard.

4. REQUIREMENTS FOR THE MANDATORY MINIMUM CONTENT OF THE BASIC EDUCATIONAL PROGRAM IN THE DIRECTION OF PREPARATION OF A CLASSIFIED SPECIALIST “QUALITY MANAGEMENT”

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specialty profile. Letter. Types of speech works: abstract, abstract, theses, messages, private letter, business letter, biography.

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modernization.

Typology of cultures. Ethnic and national, elite and mass culture. Eastern and Western types of cultures. Specific and “middle” cultures. Local cultures. The place and role of Russia in world culture. Trends in cultural universalization in the global modern process Culture and nature, Culture and society. Culture and global problems of our time. Culture and personality. Enculturation socialization.

Political science. Object, subject and method of political science. Functions of political science. Political life and power relations. The role and place of politics in the life of modern societies. Social functions of politics. History of political doctrines. Russian political tradition; origins, social cultural foundations, historical dynamics. Modern political science schools. Civil society, its origin and features. Features of the formation of civil society in Russia.

Institutional aspects of politics. Political power. Politic system. Political regimes. Political parties, electoral systems. Political relations and processes. Political conflicts and ways to resolve them. Political technologies. Political management. Political modernization.

Political organizations and movements. Political elites. Political leadership. Social and cultural aspects of politics. World politics and international relations. Features of the world political process. National-state interests of Russia in the new geopolitical situation.

Methodology for understanding political reality. Paradigms of political knowledge. Expert political knowledge; political analytics and forecasting.

Jurisprudence. State and law. Their role in the life of society. Rule of law and regulatory aspects. Basic legal systems of our time. International law as a special system of law. Sources of Russian law. Law and regulations. System of Russian law. Branches of law. Offense and legal liability. The importance of law and order in modern society. Constitutional state. The Constitution of the Russian Federation is the fundamental law of the state. Features of the federal structure of Russia. The system of government bodies in the Russian Federation. The concept of civil legal relations. Individuals and legal entities. Ownership. Obligations in civil law and liability for their violation. Inheritance law. Marriage and family relations. Mutual rights and obligations of spouses, parents and children. Responsibility under family law. Employment agreement (contract). Labor discipline and responsibility for its violation. Administrative offenses and administrative liability. Concept of crime. Criminal liability for committing crimes.

Environmental law. Features of legal regulation of future professional activities.

Legal basis for the protection of state secrets. Legislative and regulatory acts in the field of information protection and state secrets.

Psychology and pedagogy. Psychology: subject, object and methods of psychology. The place of psychology in the system of sciences. History of the development of psychological knowledge and main directions in psychology. Individual, personality, subject, individuality. Psyche and body. Psyche, behavior and activity. Basic functions of the psyche. Development of the psyche in the process of ontogenesis and phylogenesis. Brain and psyche. Structure of the psyche. The relationship between consciousness and the unconscious. Basic mental processes. Structure of consciousness. Cognitive processes. Feeling. Perception. Performance. Imagination. Thinking and intelligence. Creation. Attention. Mnemonic processes. Emotions and feelings. Mental regulation of behavior and activity. Communication and speech. Psychology of Personality. Interpersonal relationships. Psychology of small groups. Intergroup relations and interactions.

Pedagogy: object, subject, functions, methods of pedagogy. Main categories of pedagogy: education, upbringing, training, pedagogical activity, pedagogical interaction, pedagogical technology, pedagogical task. Education as a universal human value. Education as a social cultural phenomenon and pedagogical process. Educational system of Russia. Goals, content, structure of lifelong education, unity of education and self-education. Pedagogical process. Educational, educational and developmental functions of training. Education in the pedagogical process. General forms of organization of educational activities. Lesson, lecture, seminar, practical and laboratory classes, debate, conference, test, exam, elective classes, consultations. Methods, techniques, means of organizing and managing the pedagogical process. The family as a subject of pedagogical interaction and the sociocultural environment of education and personality development. Management of educational systems.

Russian language and culture of speech.

Styles of modern Russian literary language. Language norm, its role in the formation and functioning of a literary language.

Speech interaction Basic units of communication. Oral and written varieties of literary language. Regulatory, communicative, ethical aspects of oral and written speech.

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ways to measure it. National income. Disposable personal income. Price indices. Unemployment and its forms. Inflation and its types. Economic cycles. Macroeconomic equilibrium. Aggregate demand and aggregate supply. Stabilization policy.

Equilibrium in the commodity market. Consumption and savings. Investments. Government spending and taxes. Multiplier effect. Fiscal policy. Money and its functions. Equilibrium in the money market. Money multiplier. Banking system. Money-credit policy. Economic growth and development. International economic relations. Foreign policy and trade policy. Payment balance. Exchange rate.

Features of the transition economy of Russia. Privatization. Forms of ownership. Entrepreneurship. Shadow economy. Labor market. Distribution and income. Transformations in the social sphere. Structural changes in the economy. Formation of an open economy.

01.01 Engineering graphics. Design documentation; preparation of drawings; parts geometry elements; images, inscriptions, designations; axonometric projections of parts; image and designation of thread; working drawings of parts; making sketches of machine parts; images of assembly units; assembly drawing of products.

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02.01 Theoretical mechanics. Kinematics. Subject of kinematics. A vector method for specifying the movement of a point. A natural way to specify the movement of a point. The concept of an absolutely solid body. Rotation of a rigid body around a fixed axis. Plane motion of a rigid body and the motion of a flat figure in its plane. The motion of a rigid body around a fixed point or spherical motion. General case of motion of a free rigid body. Absolute and relative motion of a point. Complex motion of a rigid body. Dynamics and elements of statics. Subject of dynamics and statics. Galileo-Newton's laws of mechanics. Dynamics problems. Free rectilinear oscillations of a material point. Relative motion of a material point. Mechanical system. System mass. Differential equations of motion of a mechanical system. The amount of motion of a material point and a mechanical system. The moment of momentum of a material point relative to the center and axis. Kinetic energy of a material point and a mechanical system. The concept of a force field. System of forces. Analytical conditions for the equilibrium of an arbitrary system of forces. Center of gravity of a rigid body and its coordinates. D'Alembert's principle for a material point. Differential equations of translational motion of a rigid body. Determination of dynamic reactions of bearings during rotation of a rigid body around a fixed axis. The motion of a rigid body around a fixed point. Elementary theory of the gyroscope. Connections and their equations. The principle of possible movements. Generalized coordinates of the system. Differential equations of motion of a mechanical system in generalized coordinates or Lagrange equations of the second kind. HamiltonOstrogradsky principle. The concept of equilibrium stability. Small free vibrations of a mechanical system with two (or n) degrees of freedom and their properties, natural frequencies and shape coefficients. Impact phenomenon. Theorem on the change in the kinetic moment of a mechanical system upon impact.

OPD.F.03 Materials science. Structural materials technology

03.01 Materials science. Structure of metals, diffusion processes in metal, formation of the structure of metals and alloys during crystallization, plastic deformation, the effect of heating on the structure and properties of deformed metal, mechanical properties of metals and alloys. Structural metals and alloys. Theory and technology of heat treatment of steel. Chemical-thermal treatment. Heat-resistant, wear-resistant, tool and stamping alloys. Electrical materials, rubber, plastics.

OPD.F.04 Electrical engineering and electronics.

04.01 General electrical engineering and electronics. Introduction. Electrical and magnetic circuits. Basic definitions, topological parameters and methods for calculating electrical circuits. Analysis and calculation of linear alternating current circuits. Analysis and calculation of electrical circuits with nonlinear elements. Analysis and calculation of magnetic circuits. Electromagnetic devices and electrical machines. Electromagnetic devices. Transformers. DC machines. Asynchronous machines. Synchronous machines. Basics of Electronics. Electrical measurements. Element base of modern electronic devices. Secondary power sources. Electrical signal amplifiers. Pulse and self-generating devices. Fundamentals of digital electronics. Microprocessor means. Electrical measurements and instruments.

OPD.F.05 Metrology, standardization and certification. Theoretical foundations of metrology; basic concepts associated with objects of measurement: property, magnitude, quantitative and qualitative manifestations of the properties of objects of the material world; basic concepts related to measuring instruments (MI); patterns of formation of measurement results, the concept of error, sources of errors; concept of multiple measurement; algorithms for processing multiple measurements; concept of metrological support; organizational, scientific and methodological foundations of metrological support; legal basis for ensuring the uniformity of measurements; the main provisions of the law of the Russian Federation on ensuring the uniformity of measurements; structure and functions of the metrological service of an enterprise, organization, institution that is a legal entity; historical basis for the development of standardization and certification; certification, its role in improving product quality and development at the international, regional and national levels; legal basis for standardization; international standardization organizations; main provisions of the state standardization system GSS; scientific basis for standardization; determining the optimal level of unification and standardization; state control and supervision of compliance with state standards; main goals and objects of certification; terms and definitions in the field of certification; product quality and consumer protection; certification schemes and systems; rules and procedures for certification; certification bodies and testing laboratories; accreditation of certification bodies and testing (measuring) laboratories; certification of services; certification of quality systems.

General information about qualimetry.

OPD.F.06 Life safety. Physiology of labor and rational living conditions; features of a person’s psychological state in emergency situations; anatomical and physiological impact on humans of dangerous and harmful factors, habitat, damaging factors; characteristics of emergency situations, principles of organizing measures to eliminate them; methods and means of increasing the safety and environmental friendliness of technical systems and technological processes, legal, regulatory, technical and organizational foundations for ensuring life safety.

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database distribution; artificial intelligence methods, knowledge bases, expert systems: artificial intelligence as a scientific direction; representation of knowledge, reasoning and problems; epistemic completeness of knowledge representation and heuristically effective strategies for finding solutions to problems; knowledge representation models: algorithmic, logical, network and production models; scripts; expert systems; classification and structure; design, development and debugging tools; development stages; implementation examples.

Information technologies in quality management and information protection. Development of models and algorithms for complex business processes; information model of the company in relation to agency relations “agency theory”; information model “transaction theory”; management systems using networks; building information retrieval systems; information management - information activities of an enterprise or organization; three types of information management: management of an enterprise (organization), internal documentation and publications; issues of organizing information sources, means of data transmission, creating databases, data processing technologies, ensuring data security; development, implementation, operation and development of systems and networks that support the activities of the enterprise (organization); information resource management; organizing and ensuring interaction with the external information world: networks, databases, publishing houses, printing houses, etc.; transformation of passive corporate information into sources of truthful, so-called refined information that determines the success of the company.

The concept of national security; types of security: state, economic, public, military, environmental, information; the role and place of the information security system in the national security system of the Russian Federation; methods and means of ensuring information security; analysis of information security threats; basic principles of information security in computer systems; basic methods of violating the secrecy, integrity and availability of information; reasons, types, channels of information leakage and distortion; architecture of electronic data processing systems; formal models; security models; Security policy; criteria and security classes of computer equipment and automated systems; standards for assessing secure systems; examples of practical implementation; building password systems; features of the use of cryptographic methods; methods for implementing a cryptographic subsystem; features of the implementation of systems with symmetric and asymmetric keys; secure core concept; verification methods; protected domains; application of the hierarchical method to build a secure operating system; research into the correctness of protection systems; methodology for surveying and designing protection; integrity control policy model.

Quality management tools and methods. Setting long-term goals and short-term objectives; the need for planning; basic organizational actions to satisfy consumers and increase production efficiency; incoming inspection, process control, results verification and environmental control; structure development,

This is a half-engineering, half-economics specialty. Previously, when a qualification was awarded at graduation, it was an engineer-manager, but now everyone is awarded a bachelor's degree, but the meaning remains.

I teach in this specialty; we teach mathematics and computer science at the level of other engineering specialties. There are also engineering graphics and mathematical modeling, and physics laboratories are required. Well, and special items on quality and economics.

Here is another excerpt from the Federal State Educational Standard for the Criminal Code

IV. CHARACTERISTICS OF PROFESSIONAL ACTIVITIES OF BACHELORES
4.1. The area of ​​professional activity of bachelors includes: development, research, implementation and support in organizations of all types of activities and all forms of ownership of quality management systems, covering all processes of the organization, involving all its employees in activities for continuous quality improvement and aimed at achieving long-term success and stability of operation organizations.
4.2. The objects of professional activity of bachelors are quality management systems that form their organizational structures, methods, processes and resources, methods and methods of their research, design, debugging, operation and certification in various fields of activity.
The objects of quality management are organizations of industry, agriculture, energy, transport, trade, medicine, education, etc. all forms of ownership; technological, production and business processes covering all stages of the life cycle of products and services.
4.3. Bachelor in the field of study 221400 Quality Management prepares for the following types of professional activities:
production and technological,
organizational and managerial,
design and engineering.
Specific types of professional activities for which a bachelor is mainly prepared are determined by the higher education institution together with students, scientific and pedagogical workers of the higher education institution and employers' associations.
4.4. Bachelor in the field of study 221400 Quality Management must solve the following professional tasks in accordance with the types of professional activities:
production and technological activities:
continuous research of production processes in order to identify productive activities and waste;
identifying needed improvements and developing new, more effective quality control tools;
technological foundations for the formation of labor quality and productivity;
metrological support for the design, production, operation of technical products and systems;
development of methods and means to improve the safety and environmental friendliness of technological processes;
organization of work on the implementation of information technology in quality management and information protection;
participation in work on certification of quality management systems;
organizational and managerial activities:
organization of actions necessary for the effective operation of the quality management system;
content of management accounting and practical use of indicators of variable and fixed costs to ensure product quality;
management of material and information flows in the production of products and provision of services in conditions of total quality management;
carrying out control and testing during the production process;
carrying out activities to improve the quality of products and services;
design and engineering activities:
participation in the development of modern methods for designing quality management systems, forming project goals, criteria and indicators for achieving goals, building the structure of their relationships, identifying priorities for solving problems, taking into account the moral aspects of activity;
participation in the design and improvement of communication processes and procedures for recognizing the merits of quality work performed;
Participation in process design to develop a strategy for never-ending quality improvement;
the use of information technologies and computer-aided design systems in the professional field based on a systematic approach;
participation in the design of models of quality management systems with the construction of generalized options for solving the problem and analysis of these options, forecasting the consequences of each 09.25.2012 15:10:44, Elefan

From whom:

The quality management specialty is a young and promising specialty, which is a new area of ​​activity formed at the intersection of organizing production or providing services with ensuring their quality in accordance with the requirements of both Russian and international norms and standards.

The knowledge acquired during the bachelor's degree in quality management is basic and mainly includes theoretical knowledge of various methodologies for the preparation and implementation of various systems at enterprises for managing the quality of services or products, for the development, management and operation of information systems. Students' skills for the practical orientation of future work are formed at seminars and trainings conducted with the aim of mastering tools and mechanisms that reinforce theoretical knowledge.

The specialty 03/27/02 quality management is offered by 117 Russian universities. It is significant that in the top three rankings for training specialists in this profile are peripheral higher education institutions - two from Tomsk: TPU and TSU, as well as from Kazan - KFU.

In order to become a university student: quality management specialty code – 03/27/02, you must submit documents of the Unified State Exam results to the admissions committee:

• mathematics;
• in physics;
• and Russian language.

The average passing score is from 180 to 210 points.
The duration of full-time bachelor's studies is 4 years.

In the initial period of student training, the emphasis is on natural science disciplines, as well as on subjects that are basic for the training of quality management specialists. The faculties teach subjects in:

• computer science and programming;
• information support, formation of banks and databases;
• information technologies for quality management and information security;
• studying general mathematical subjects (linear algebra, mathematical logic, mathematical statistics and probability theory);
• economic sciences (marketing and management, personnel management);
• humanities.

The list of special disciplines includes the following subjects:

• in Metrology;
• on Standardization;
• by Certification;
• in Statistics;
• on Econometrics;
• on information security.

• Northern branch of the Federal State Budgetary Educational Institution of Higher Education “Moscow State Technical University named after. K.G. Razumovsky (PKU)" in Veliky Novgorod
• Federal State Budgetary Educational Institution of Higher Education "Moscow State Technical University named after. K.G. Razumovsky (PKU)"
• FSBEI HE "MSTU "STANKIN"
• Federal State Budgetary Educational Institution of Higher Education "Penza State University", Penza State University, Federal State Budgetary Educational Institution of Higher Education "Penza State University"
• FSBEI HE Kabardino-Balkarian State Agrarian University
• FSBEI HPE "Siberian State Industrial University"; SibGIU
• Pacific State University,
• UrFU branch in Sredneuralsk
• FSUE "CSRI "Center"
• SPbGMTU
• Mining University, St. Petersburg
• IVSPU, Federal State Budgetary Educational Institution of Higher Education "IVSPU"
• Kuban State University
• Branch of St. Petersburg State Economic University in Cheboksary
• SPTI NRNU MEPhI
• Tomsk State University, National Research Tomsk State University, Tomsk State University
• Kostroma State Technological University

A university graduate who has received a specialty in quality management can decide what to work for even during the learning process - an engineer-manager in production and service companies and firms, an appraiser, a metrologist or an auditor in state or municipal institutions.

Over time, former graduates become leading specialists, heads of departments, directorates and directors of regional and central government institutions of standardization and metrology.

As for the choice of a certified specialist with a quality management specialist, where to work, these can be either private companies and firms of a production or financial profile, or state or municipal institutions for control of the production or financial sphere. In government organizations that carry out certification of goods and services. At the Research Institutes for analysis, design, implementation and support of quality management automation systems.