How many stages of an interview are there at Sberbank? Interview at Sberbank - what questions are asked?

Looking for a job is definitely a responsible undertaking, and if you want to spend your working time in a positive mood, you need to approach your choice carefully, weighing the pros and cons. Before being hired, the candidate undergoes an interview. The more serious the position, the more prestigious the company and the higher the expected salary, the more difficult the tests for selecting employees will be. For many, an interview is an exciting event and in order to be more prepared and therefore more self-confident, such people seek as much information as possible about the upcoming event. Many applicants for a position in this financial institution are interested in how the interview at Sberbank goes, what type of questions need to be prepared for and how to present yourself so that they say “Yes” to you.

About Sberbank

Sberbank is the largest bank in Russia and the CIS countries. The bank offers a wide variety of vacancies, including international careers. According to Sberbank, graduates without work experience can start their careers here. In addition to work, the bank provides training opportunities. You can gain new knowledge without leaving your home using a computer connected to the Internet.

Health and sports are not just words for the founders of Sberbank. They perfectly understand the meaning of these concepts in everyone’s life, so they try to support and develop a love for a healthy lifestyle in their employees. To achieve this, master classes are held by experts on physical and psychological health, their own sports complexes are opened with reduced rates for employees, and mass corporate events are periodically organized, for example, to combat smoking. Sberbank was the General Partner of the Olympic Winter Games in Sochi in 2014. First, you need to pass an interview at Sberbank in order to take advantage of all the opportunities provided subsequently.

Interview at Sberbank: candidate’s appearance

An interview is an event where you are assessed quickly in all respects. The first impression, which is formed mainly by appearance, can play a key role. Therefore, if you want to know how to pass an interview at Sberbank, here is the first answer: make maximum demands on yourself in terms of appearance. It’s better to look one point better than what the dress code requires, but not worse. For both women and men, clothing should be in a classic style, clean and ironed, with a minimum of jewelry; for women, light makeup, preferably in natural tones, and shoes not with excessively high heels.

Stages of interview at Sberbank

Interviews at Sberbank for banking product consultants, private client service specialists, contact center employees, for basic positions are conducted in a group format. For management positions such as accountant, engineer, etc. The interview takes place in several stages, from two or more. The interview technology at Sberbank is developed taking into account all the requirements for the profession for which applicants are applying.

We will consider a group interview at Sberbank. All stages are designed to test the applicant's different abilities and skills. How suitable is he for the vacant vacancy and the bank? Since basic positions are based on working with clients, a mass interview at Sberbank can show how a candidate behaves in the company of strangers.

All candidates take seats in the room designated for the interview and are given an applicant questionnaire containing standard questions. Next, everyone present is given the opportunity to introduce themselves to others in the form of a short, but preferably succinct presentation. The ability to speak in public will come in handy here; if you don’t have one, practice with your family, friends, or in front of a mirror.

After the auto-presentation, each applicant passes tests for mental arithmetic abilities. Then you need to show your ability to smooth out conflicts and find a way out of the situation, here is an example of a task: a dissatisfied client comes to you with a complaint that he paid for utilities through a bank terminal, but the payment was not credited. Your actions?

To test attentiveness and logic during an interview, Sberbank conducts testing. It includes 43 questions that must be answered within 35 minutes. Interview tests at Sberbank are computerized.

At the end of the interview at Sberbank, a role-playing game of questions and answers follows. You will be asked to play the role of a bank employee, while the recruiter will be a client and you must sell him some banking product, so practice the sales stages in advance.

For the mass interview, we went through all the points. Provided that you performed well and showed the necessary knowledge, you will be invited to the final stage.

Interview at Sberbank: what questions are asked?

At the second meeting you may hear the following questions:

• How can you be useful to Sberbank;
• Where do you see yourself in 3-5 years;
• What are your strengths and weaknesses?
• How much would you like to work with people and are you ready to help them?
• Why did you choose Sberbank?
• The main competitive advantage of Sberbank.

This is an approximate list of questions, in practice they can be simpler or more complex, much depends on the person working with you. An important point in the entire dialogue will be your behavior; it should be open and confident, then you are guaranteed 50% of success.

Interview at Sberbank: reviews

You can find a lot of reviews about interviews at Sberbank. There are different opinions, both negative and positive.

Naturally, on forums, topics often go beyond just interviews and move into a discussion of working conditions, wages, and so on. It has been noticed that bank employees speak positively about their place of work, only adding that you need to work a lot at Sberbank, especially if you expect career growth, but it is obvious that this condition applies not only to Sberbank. There are also dissatisfied people who either didn’t work there, just heard enough, or didn’t pass the interview, or quit but didn’t work for long.

One can draw a banal conclusion: all people are different and what suits one person does not suit others. As we can observe, Sberbank is actively functioning, and people work there, so if you are unsure whether you will pass an interview at Sberbank, it is better to go and check, because no review will help you more than your own experience.

Video about interview questions

This video will help you navigate how to pass an interview at Sberbank, the basics of correct behavior that will endear you to the employer.

Nowadays, in order to determine the choice of specialists, employers are increasingly resorting to the use of tests. Sberbank was no exception. This institution is quite prestigious and almost every person dreams of working there. But not everyone can do this, because not many have it.

However, the majority still tries to get at least some place in Sberbank, since in the future the employers of this banking organization promise career growth and salary increases. In addition, bank staff have the opportunity to receive financial assistance, support in the training process and preferential lending rates. In case of accidents, medical insurance is paid in full by the bank. Agree, it's tempting.

How does recruitment work at Sberbank?

Sberbank almost always requires specialists such as:

• Operator;
• Cashier;
• Operator.

These are not very prestigious professions, but for people who want to work in a bank, this aspect is not so important. It is no secret that many people dream of not only getting a job at Sberbank, but also getting positions such as an accountant, manager or broker. They are very prestigious, but, unfortunately, it is the manager who recruits people for such professions. Therefore, you need to carefully figure out what needs to be done in order to find yourself working at Sberbank.

Initially, you need to fill out a questionnaire and resume, which will then be sent to the bank. If these documents comply, the person is invited for testing.

What you need to know to work at Sberbank

To get a job at this banking institution, first of all, you need to pass an interview. This will provide an opportunity to express yourself and show all your best qualities, such as competence in issues that often arise in the banking industry, communication skills and others.

You will be interviewed by a large number of people to get an idea of ​​what kind of work you can handle and what kind of work you may not be able to handle.

Before sending you for an interview, the recruiting manager will give you special tests to solve. Why is this, you ask? The fact is that testing when applying for a job at Sberbank is mandatory.

What exactly is the testing process:

• Solving several problems and examples in mathematics (school level);
• Filling out a special form.

After passing this group screening, you will be directed to participate in a personal interview. After it, you will be asked to fill out another questionnaire, but in an expanded version than the previous one.

Why does Sberbank conduct testing?

The tests that Sberbank management offers candidates for vacancies to complete have a specific purpose. They are designed to identify certain qualities that are very important for productive work in the position for which the candidate has plans.

There are several types of tests:

• Personal, able to identify peculiarities in behavior, the ability to adapt to different conditions, recognize a person’s social skills;
• The intelligence test is aimed at assessing professional suitability and diagnosing personal qualities;
• Linguistic – reveals the candidate’s knowledge of foreign languages. Since English is used for business communication, the future employee must be fluent in it in order to do his job well.

You should not refuse to take tests. There is no need to be afraid of them, this is a simple formality during which the employer gets to know you in more detail.

In addition to the tests, when applying for a job as an accountant at Sberbank, the candidate will have to answer several questions that will relate to the education he has received. These questions will allow the employer to understand how high the applicant’s level of intellectual development is.

However, you must always remember that it is at the testing stage that the bulk of applicants are eliminated. Therefore, you need to carefully prepare for this procedure.

No one says that the interview is much easier, but initially the candidate confirms his erudition, mathematical skills and intelligence.

What should you prepare for during testing?

The tests offered to candidates for a position at Sberbank are simple. Recently, applicants have increasingly been assessed through the use of a psychological test. Knowledge is tested with ordinary numerical examples and tests for the concept of instructions.

Tests sometimes change, or rather, the person who creates them changes. Therefore, the candidate must still prepare by recalling and reviewing the basic mathematical functions and operations.

What about psychological tests? After all, it is almost impossible to prepare for them. This is why experts advise answering sincerely, since a lie will be immediately visible to a professional.

All other tests require careful preparation. And the point is not that testing is difficult, no, but there is very little time for it, only 15 minutes. Therefore, in order to be on time, you need to know as much as possible.

What questions are asked most often in tests?

If you want to find out what kind of questions the tests at Sberbank contain, you can find a sample of testing when applying for a job. These won't be exact questions, of course, but you'll have an idea of ​​what you'll be faced with.

Since you will only have 20 seconds to solve one problem, it will be better if you familiarize yourself with all the tasks in advance. It is possible that you will come across some example, and you will already know the answer, which will save time for solving other questions.

The tests we found, numerical and verbal, will give you the opportunity to practice your skills. This, in turn, will help you become a leader in the testing process for Sberbank.

Before applying for a particular job in any institution or organization, as a rule, you need to go through such a serious and responsible event as an interview. The more responsible the place of work, the more famous and larger the company, and the higher the vacant position, and therefore the expected salary, the more scrupulous the selection will be, which usually consists of several stages of testing for applicants.

Such a test is, for example, an interview at Sberbank as a consultant, which, of course, is the most important event for applicants for this position as low-level employees of the famous bank. Therefore, in order to prepare to pass this test, in order to get rid of the anxiety and uncertainty that is completely natural in such cases, first of all, the applicant needs to find the most complete information both about the financial institution itself and about the process of going through the entrance procedures in it. As for the history of the origin, activities and traditions of Sberbank, this is a separate, extensive topic of conversation and detailed information about this should be sought by the candidate for the position.

Therefore, our task in this review is to consider only a topic that concerns the issues of how an interview at Sberbank for a consultant takes place.

How is the interview at Sberbank going?

First of all, interviews for employment at Sberbank, according to reviews of candidates who were selected, are carried out in accordance with the procedure and regulations on employment, based on testing called MMPI. Interview tests at Sberbank are aimed both at identifying the degree of professionalism of the candidate and also help determine his communication abilities, resistance to stressful situations, and ability to make non-standard decisions under limited time.

The interview stages at Sberbank are conducted in such a way as to test as best as possible the different skills and abilities of applicants and how much they coincide with the requirements that apply to an employee for a vacant position. It is clear that not everyone can get a vacancy, so the first screening of applicants occurs at the group interview stage.

Therefore, let’s look at how a group interview takes place at Sberbank, where you need to show the applicant the ability to communicate with clients and the skills of benevolent behavior with strangers.

Group interview at Sberbank

All applicants are invited to an interview room, where they are given questionnaires containing a set of standard questions. Then each candidate is given the opportunity to talk about themselves in the form of a short and preferably informative presentation. Of course, the ability to present yourself in public needs to be developed in advance by practicing at home in front of a mirror or in front of your household.

The next stage of the group test may be questions asked at an interview at Sberbank in order to identify mental arithmetic abilities.

Then the candidates' ability to be attentive and logical is tested during special computer testing. It includes 43 questions that must be answered correctly in just over half an hour, or more precisely, 35 minutes.

Next, role-playing games can be offered, aimed at candidates’ abilities to smooth out conflict situations using the example of real stories, when, for example, you need to have a conversation with an angry client who paid utility bills, but they did not reach the addressee. Or, when you need to play the role of a bank employee, in front of one of the participants in a group interview, supposedly a bank client and he needs to be persuaded to use some banking service.

Questions during an interview at Sberbank

Regarding what questions are asked at an interview at Sberbank, these could be questions related to the following topics:

• arguing why the bank should hire you;
• forecasts of the candidate’s career growth, where he wants to see himself in the bank over a certain period of time;
• advantages and disadvantages of the applicant;
• the candidate’s ability to come to the aid of a particular colleague or client, the ability of his work to contribute to the overall results of the team;
• features of choosing a job at Sberbank;
• competitive advantages and advantages of working at Sberbank.

Interview at Sberbank, what do you need to know?

Based on what questions are asked during an interview at Sberbank, you need to have, firstly, at least general economic or financial knowledge. And secondly, for the position of Sberbank consultant, it is enough to have any higher education. But here the regional peculiarities of employment come into force - it is one thing to apply for a vacancy in the capital, and another, for example, in Birobidzhan. In the first case, you need to graduate from an economics or finance university, and in the second, you can get a job at Sberbank even if you have a secondary education.

However, for an employer like Sberbank, it is not even the presence of education that is important, but the applicant’s ability to learn quickly, as well as his communication skills and mental stability. What definitely needs to be shown, both during the testing process and after the interview at Sberbank already in the workplace.

How to prepare for an interview at Sberbank?

In the preparation process, not only correct and quick answers at an interview at Sberbank are important, but an equally important and quick assessment for the candidate is what first impression he will make of his appearance. Therefore, when they ask how to pass an interview at Sberbank from those who have successfully completed this procedure, they answer that the most advantageous thing in this important event is the appearance of the applicant and, above all, compliance with the dress code. Moreover, this is a mandatory requirement for both male and female candidates - classic, carefully ironed clothes without any frills. For women - as little jewelry as possible, light natural makeup, shoes with normal heels.

Based on reviews from those applying for a job at Sberbank, there is an opinion that it doesn’t matter what is asked during an interview at Sberbank, at the final stage of a personal conversation, if the candidate feels confident in truthfully answering the questions posed by the bank’s HR manager.

You might be interested.

1. Pre-employment test.
This is something I will probably remember for the rest of my life, 400 questions about nothing and for nothing... Tests for visual logic, etc. I think many people went through this, taking into account the fact that a couple of months after my successful placement, they began to hire people who simply could not speak Russian; why all this was necessary is not known...

2. Communal apartment.
Here, I think, I won’t say anything particularly new, but I’ll still throw my own barrel of ointment. I have a high typing speed and great attentiveness; I punched 800-900 (!) receipts a day. Partners, grandmothers of retirement age, are several times smaller. Logically, I thought that the better you work, the more you will get paid. And now the time has come for the first bonus, and how surprised I was when grandmothers of retirement age received many times more than me.

I still can’t understand the meaning of the complaint book; there were a huge number of complaints about the work of the entire branch, and there were also thanks, both to me personally and to the work of the entire branch. For the most banal complaint from the series “there’s always a line here,” they were deprived of an average of 20% of the bonus; for gratitude, of course, there was nothing (thank God at least they didn’t deprive anything).

3. Cash desk.
And now the great day has come! I finally became a senior cashier... The happiness was short-lived. I had to arrive at work by 6.30 in the morning, for the first month I sat in the evening until 23.00, sometimes longer... Sometimes I had to work 2-3 days in a row, taking into account the fact that it took me a little over an hour to drive home. The happiness of the promotion was immediately forgotten when I had to work 3 shifts in a row. And it seemed that everything would be fine, you just need to be patient a little, but here the most interesting thing began... Little things... A lot of little things. Approximately 6-7 shipping bags per day. I still dream about her in my worst nightmares. Homeless people and drunks, ancient old men and intelligent-looking young people, THEY ALL CARRYED CHANGE IN BAGS! They did not replenish the deposit with it, did not pay for utilities, they simply carried it to change it, and it was impossible to refuse, under pain of 100% deprivation of the premium.

Utility cashiers were constantly changing, because of them I again had to sit at work until late at night. There was a constant lack of communication, they promised to change the system printer from the first day of my work, but they never changed it. The heads of departments in the central office do not know anything, there is only one answer to every question, look in the regulations, constant checks, delays in bonuses, and, well, the most important point for the entire time of my work.

The alarm system is broken. The repair team’s shift has already ended, and Sber naturally does not have a team on duty for such cases; calls to the department ended with the order “Sleep at work and guard the safe.” But to our credit, they sent us a guard; I really find it difficult to say how many days in a row he had been on a drinking binge up to that point. Who immediately fell asleep... And it was not clear who to fear more, the robbers or the security guard, who could have an attack of delirium tremens. The night passed, everything was forgotten, but most importantly, our “beloved” Sber did not pay me a penny for this...

4. Dismissal.
And finally, the truly great day has come. On a day off, I had a slight argument on the phone with the manager, gave up on everything, bought a sick leave and came to work with it and the application... I signed the worksheet for 3 days... I waited another 2 weeks for the payment...

And the only small bright spot in this whole story is the team. Of course, there were small quarrels and squabbles, but I will never say anything bad about these people.

P.S. Ladies and gentlemen, do not be afraid to quit Sberbank.

What testing is required when applying for a job at Sberbank?

You will be called for an interview. If you have work experience, then this is a big plus for you. They will also look at how sociable, communicative, and able you are to resolve unexpected situations that arise.

Of course, you must understand banking; economic education is welcome.

All your skills are tested using a test. The questions in the test are related to how to carry out any banking transaction.

Employment at Sberbank is carried out in accordance with employment procedures and regulations. Firstly, it is important what position you are applying for; the higher the position, the more careful and difficult the selection. As a rule, introductory testing is always present at the first stages of the interview - immediately before the start of training and internship. Testing can be a form receipt, where there are many different errors - signs and numbers. You are given a sample and in a few minutes you should quickly find errors. They can give you logic tests, that is, mini-tasks, respectively, also for a certain time. During the training period, you will also definitely encounter testing on the material you have already covered. In general, if you are an adequate, serious, smart, responsible and active person, you have nothing to fear. The main thing is to control yourself.

For testing when applying for a job, Sberbank uses a special SMIL test; this test is extensive, not narrow-profile. In the test, you need to show not only your professional suitability, but also reveal your psychological essence and ability to be sociable.

One of my friends got a job at Sberbank, she said that for testing they use a test known as MMPI (SMIL). It is aimed at identifying not only the professional qualities of the applicant, but also provides information about his resistance to stress, his ability to think outside the box, and make the right decisions under time pressure.

Particular attention is paid to the ability to work in a team. As a recommendation, she suggested studying a little about the history of Sberbank before the interview; the information posted at the right time and place will help to be correctly understood and will create a favorable impression of you as a person with a broad outlook.

Before an interview for a job at Sberbank, applicants undergo a group interview during which they are given tests to decide. Having filled out the test and questionnaire, applicants will wait for a call to be invited to an interview, and after this interview, if they call and are invited, there will be a second stage, where there will be a special questionnaire, and after that they can be considered accepted.

As a former Sberbank employee (who worked as a branch manager), I can answer your question professionally. It depends on what position you are applying for. Usually, when applying for a job, there is an interview with the head of the department with several other employees. I myself was invited to an interview so that I could ask professional questions and hear the answers to them. They are mainly hired with the goal that the employee will be able to sell banking products (deposits, credit cards) and bring income to the bank. Therefore, during an interview they may be asked to try to sell some item (pencil or pen). You will need to describe the positive aspects of this item and interest them in buying it. Questions from the banking sector may also be asked (for example, how many levels are there in the Russian banking system and others).

Hiring to an organization such as Sberbank is carried out in the same way as hiring for another job. You will be told to fill out a form and if you pass this stage, you will be called in for an interview. Maybe you will still be given some task that needs to be solved. It all depends on what place you want to occupy.

When applying for a job at Sberbank, applicants undergo testing, depending on their future activities in the bank; testing determines the professional level and also the psychological qualities of the individual, abilities and skills, and the ability to communicate with clients.

Hiring at Sberbank is a standard and proven procedure.

You will be given a task. Perhaps this will be a test where they give you a receipt and ask you to find the mistake. They may also give you a situational task.

When applying for a job at Sberbank, most candidates are actually tested.

It is aimed at diagnosing many personal characteristics of a person, as well as identifying the professional qualities of a future employee.

Psychological tests and professional aptitude tests enable the employer to choose the best of the best, to choose a person who will work and not pay off in a week or two.

I took a test at Sberbank, in fact, very little time is given for 1 question, about 40 seconds, for a block of 12 questions it takes 5.5 minutes, and the questions and tasks are such that you need to think, and what if the computer loads slowly , like mine, it’s a total disaster. The questions are not at all related to banking, for example, in what year was the decisive battle with Grunwald or such a question: the cube root of 27 squared, that’s who will answer immediately, without hesitation, there were also generally crazy tasks that do not require an immediate answer, by the way If you answer at random, you might score more points. Apparently the bank is recruiting child prodigies. Although, when taking other IQ tests, I always scored above average. I think the test is biased.