We are focusing on servicing apartment buildings: how to draw up a business plan for a housing and communal services management company and is it worth taking on this business? Own business management company (HOA). Apartment building management

Before organizing a management company, you need to carefully weigh the pros and cons. This business will require significant material investments, which should pay off over time.

We are accustomed to the fact that the entire apartment building is managed by a state organization or a company that has long established itself in the housing and communal services market.

But time demands change, and today private organizations can provide management of an apartment building no worse than government organizations.

Are you seriously thinking about creating your own management company? Read our experts, which provides step-by-step instructions for creating a management company.

Return on Investment

As we have already said, organizing a management company requires significant investments. What are they needed for first of all?

The primary expenses will be related to renting an office and purchasing equipment. It is beneficial for the management company to have its own inventory in order to give it to hired workers for use under a contract. Unfortunately, renting equipment is very expensive, and at first such expenses are not profitable.

According to the most clearly described business plans, if you are going to service from 5 to 10 apartment buildings, each of which will have about 100 apartments, you need to invest from one and a half to three million rubles in your business.

You will receive profit as a percentage of the work performed, as well as in the form of remuneration once a month. As practice shows, in the first year you can fully repay the investments spent on setting up your business, the most important thing is the absence of debt.

Note! The main risk factor in the management company in the context of business will not depend on you. If some residents of houses do not systematically pay for utilities, a significant debt will arise to resource-supplying organizations.

The debt will grow and in the end the resource supplier will invite you to court as a defendant, since the supply agreement was concluded with the management company. Unfortunately, many companies go bankrupt at this stage, so It is in your interests to collect debt from defaulters as quickly as possible.

To effectively promote a management company, it is necessary to create a business plan that will outline the procedure and timing of the infusion of financial investments. Basic recommended steps to create a plan:

1. Defining the purpose of the housing and communal services company. For example, landscaping and landscaping.
2. Start-up fund, calculation of investment cost. On average, the required investment for the normal functioning of a company in several dozen houses is 15-20 million rubles.
3. Costs of renting premises, equipment, transport and consumables, salaries of company employees and payment of taxes, creation and promotion of the company’s advertising website.
4. Calculation of possible risks and ways to overcome them.

Each of the steps is a complex of measures and requires a large contribution of knowledge and experience.

Choice of legal form

When registering a management company, you need to carefully consider the choice of the organizational and legal form of this enterprise. The fact is that the consequences for you in the event of negative business development will depend on this choice.

OOO

Most A common type of organizational and legal form of an enterprise is LLC, or limited liability company. What's so special about this view?

Such an organization has all the powers of a legal entity, but in the event of bankruptcy or debt, it is not liable with its property.

If the founder of an LLC has made an organizational mistake, he compensates for the organization’s losses from his personal funds, without using the general property of the organization.

This form is the most popular and contains the fewest risk factors, since at any time the LLC can declare itself bankrupt and not be liable with its property, thereby maintaining its position.

OJSC

Open joint stock company or OJSC is a type of organization that is responsible with its property for any issues that arise within the organization. If homeowners do not pay utility bills, the resource supply company can easily collect the debt from the management company and foreclose on its property.

The OJSC form is good when each of the founders invests their property in the foundation of a common business.

When a trustee leaves the OJSC, he does not take his part of the invested property, but proportional to the number of owners. Depending on the situation, this state of affairs may be disadvantageous for both one of the members of the partnership and the organization as a whole.

Taking into account the shortcomings of OJSC, we can conclude that the highest priority legal form for a management company is LLC.

IP

Monopolization of the energy market does not allow individual entrepreneurs to supply gas, water and electricity to citizens, but some housing and communal services can be provided through management companies.

Among individual entrepreneurs, persons with the following capabilities and equipment can open their own management company in the housing and communal services sector:

• organizing an intermediary function between residents of households/apartments and housing and communal services companies. In this case, the individual entrepreneur coordinates the work, providing communication with suppliers, but the individual entrepreneur himself does not participate in the supply of resources and repairs;
• Individual entrepreneur provides housing and communal services independently, i.e. has special units that will provide services to residents - repairs, cleaning, etc., but at the same time maintain the position of an intermediary in the supply of resources;
• management function of the common property of residents of apartment buildings - for example, arrangement of playgrounds and courtyards, security of garages or renting them out, maintenance of non-residential premises, organization of garbage removal.

A management company is a common form of business activity and has a number of advantages if the owner is an individual entrepreneur:

1. Easy registration.
2. There is no need to document all business activities; it is easier to open branches in other cities using documents.
3. Small tax burden, the opportunity to reduce taxes through contributions to the Pension Fund, fewer tax audits.
4. Compared to an LLC, there are fewer fines and liability.
5. You can use a patent tax system to minimize costs.
6. It is relatively easy to liquidate your sole proprietorship.

In addition to the advantages, registering activities in the field of providing housing and communal services also has its disadvantages:

1. When closing an individual entrepreneur with debts, the debts still remain.
2. The entrepreneur is responsible with all his property.
3. Reporting must be done at the place of registration of the individual entrepreneur.
4. If there were losses, this will not reduce taxes and payments to the Pension Fund.
5. Low degree of trust on the part of major market players.

ATTENTION! If the owner of the management company is an individual entrepreneur, then he does not have the opportunity to sell, buy or re-register the individual entrepreneur.

What does the management company do?

So, if you are seriously thinking about organizing a management company, you need to know a number of nuances. The first and most important rule is trust. The owners of an apartment building must trust you, and this means trusting your money and houses. Therefore, try to prove yourself from the best side and speak as truthfully as possible about your capabilities.

In addition to being open with owners, you will be required to perform a number of roles and responsibilities. The owners entrust their property to her in trust, more precisely the property of an apartment building. That is why you must manage it wisely.

The responsibilities of the created management company will include:

• management of common property;
• maintaining the cleanliness and order of the common house and courtyard areas;
• timely major repairs of entrances and utility rooms;
• timely cosmetic repairs of access and utility premises;
• conclusion ;
• monitoring the condition of wiring and critical communications;
• collection of funds from homeowners to pay for utilities;
• ensuring uninterrupted operation of elevators;
• maintaining cleanliness in entrances and utility rooms;
• timely removal of waste from the territory;
• ensuring the general safety of residents;
• roof repair.

These and many other functions place a heavy burden on the shoulders of the management company’s employees.

Advice! It is necessary to understand that these are the basic requirements that must be met in order to satisfy the interests of the owners, as well as receive some kind of profit and not only cover your expenses, but also remain in the black.

How to organize a business process?

The business process in the management company consists of the following blocks:

• control— planning and analysis;
• research activities— study of the market situation, sales, house management;
• provision of resources- This includes financial management, economic calculations, accounting, equipment, infrastructure and personnel management.

To optimize and modernize these processes, it is recommended to adhere to the following rules:

• rank the goals of the management company and identify from them the main and current ones that require immediate investments;
• organizing instant communication with home owners - effective processing of applications and requests from citizens is a way to increase their loyalty;
• timely provision of management services for citizens.

Supporting documentation

Documents required when creating a management company:

1. You must draw up a charter of the organization, which would spell out the basic provisions and principles on which your work is based.
2. One of the most important documents is the constituent agreement, which forms the basis of the charter.
3. The document folder must contain a decision on state registration of the management company, which makes its activities legal.
4. In its work, the management company relies on papers on registration with territorial statistical bodies.

It is necessary to remember the importance of documents that indicate registration with state funds, where the company’s funds will actually be stored.

The activities of the management company must be clearly regulated by law. The most important legislative act is the Housing Code, which regulates both the rights of management companies and the rights of apartment building owners.

But besides this, there are a number of regulations that you need to know about if you are going to build a business with a management company:

• Since you will be working with people who, for the most part, will carry out actions to improve the territory and the house itself, it is imperative that you familiarize yourself with the Labor Code of the Russian Federation, which regulates the labor protection of citizens. You must understand how the working day should be regulated, how to protect workers as much as possible, and what to do in unforeseen situations.
• It will not be amiss to get acquainted with the provisions of the Civil Code, which talks about your specific organizational and legal form of the management company.

How do they earn money, how is revenue calculated?

The revenue of management companies consists of the services provided, for example:

• installation of meters;
• repair work:
• landscaping;
• seasonal site clearing;

The company can also earn money by hiring its own workers when carrying out repairs, and save money when purchasing building materials.

The company's revenue is calculated from the following items: the owners pay monthly utility bills, which include major repairs, routine repairs, housing maintenance and other expenses. The management company carries out repairs or provides the required services using these funds, profit will be the difference between costs (for materials or work) and funds received.

Profit is money saved (for example, on material, when the application indicates one purchase price, but is purchased much cheaper). The company can also make a profit by providing additional services after winning the tender.

The activities of the management company’s employees are paid, but are not fixed in nature. The more often the management company carries out actions to improve the house and territory, the more often employees receive so-called incentives, that is, a percentage of the work done.

Thus, the more often work is carried out on an apartment building, the more often the employees of the management company receive gratitude in monetary terms.

The management company has its own current account, which receives money donated by residents for major repairs and other needs. Money is also allocated from this current account to pay employees, rent an office, purchase new equipment, and so on.

Important! If residents want to know where their funds are spent, they can request a calculation of expenses from the management company. Employees of the management company are simply obliged to issue it upon request.

Searching for clients and selecting suitable properties

The very first step after registering a company is to search for houses that fall under the service of the management company and become its clients. It would be more effective to take custody of a new building; the old building will constantly draw money for repairs pipes or wiring, cosmetic work, etc.

You can offer favorable conditions to developers whose houses are under construction. Developers, having received lucrative offers from you regarding loyalty in accepting a house, can recommend you to residents as a good partner. In addition, in order to gain the trust of residents you will have to lower your rates a little, and also work conscientiously. This is the only way you will get your first clients.

Main risks

The creation of a management company involves investing a lot of money, which entails various risks:

• reduced profitability of these companies in the housing and communal services sector - most owners prefer to cooperate with state-owned companies;
• constant need to invest funds;
• difficulty in finding qualified employees;
• pressure and competition from the administration;
• precarious position in the market for these services.

The last point is marked by constant changes in the provisions and decrees of legislation that relate to the procedure for servicing households and apartment buildings. For example, maintenance was carried out by homeowners associations or housing cooperatives, and changes in legislation may lead to the emergence of other organizations for the sale of housing and communal services, and the management company will not be in demand.

The biggest risk a property management company can face is poor return on investment. If tenants have systematic debts, purchase too much equipment, or spend money incorrectly, you risk becoming bankrupt or provoking tenants to terminate the contract. In this case, the current account with the residents’ money will be transferred to the new management company.

Business prospects

In the near future, private management companies will begin to displace state-owned ones because they have...

Private management companies are more loyal and you can negotiate with them. New companies are doing everything possible to win the trust of customers, and they pay much more attention to the wishes of the owners. This is a fairly promising business that has not yet become widespread.

Opening your own management company is a great way not only to make money, but also to create an ideally equipped home with your own hands and gain the respect of other owners. Dare, try, develop and you will definitely succeed.

The first management companies in Russia appeared in the 90s, but even now you can find your niche in this market. It is difficult and easy to enter the market at the same time. Organizing a management company is, of course, more difficult than a grocery store, but there are practically no competitors. The first thing you need is to competently draw up a business plan. You can download this business plan and use it to organize your own management company.

Overview section

Currently, facility management services are provided by Western firms, which have almost completely divided class A facilities and local firms. There are few companies in Russia that provide exclusively management services. Most often, developers manage their facilities themselves, or this activity is carried out by developers.

The management company’s task is to bring income from the property to the owner, as well as to increase the investment value of the property.

Management companies can be divided based on what services they provide. So, the first level is cleaning services and related ones. The second level is the maintenance of the building, optimizing the costs of its operation (facility management). The third level is the operational management of the facility, resolving rental issues (property management). And the fourth highest level is long-term management of the facility, cash flows and real estate assets, it begins immediately after the approval of the building construction plan (asset management).

It should be said that there are no newcomers to this market; all participants have previously worked in property-related areas in one way or another. These come from consulting, real estate, brokerage and similar firms.

Market analysis

The market is not competitive, but the niche for class A property management is fully occupied. You should focus on class B and C.

The difficulty when entering the market is that it is problematic to persuade the owner to transfer the property to a company without experience for management. The first objects are usually transferred on the basis of friendly connections. Due to the fact that there are few players in the market, it is necessary to carefully monitor their reputation and constantly maintain a high level of service provision.

Production plan

Depending on the services that your management company will provide, you will need different personnel.

Example employees: the general director and his deputy, financial director, marketer, technical manager, accountant, lawyer and ordinary personnel who must be on site.

You will need an office of about 50 square meters in the city center with appropriate furnishings: office furniture, equipment

Attention! The free business plan offered for download below is a sample. A business plan that best suits the conditions of your business must be created with the help of specialists.

An example of a housing and communal services business plan that can be downloaded

Summary

Housing and communal services are engaged in the maintenance of residential premises and the comfort of the surrounding areas.

The main idea of ​​this business plan is the creation of housing and communal services with a turnover of 39 billing periods.

The project has 3 tasks:

1. Make a profit.
2. Create a profitable, profitable enterprise.
3. Satisfy the consumer market with housing and communal services.

The project is financed through a commercial loan in the amount of 17,550,000 rubles.
From the first month of project execution, the loan is repaid.
The mortgaged interest rate is 17.5%. However, recently banks intend to reduce the interest rate.
The amount of interest accrued for the entire period will be 1,195,740 rubles.
The conditional life period of the project is 3 years 3 months.
The payback period is 13 months, and with discounting 2 years.
Gross income for the conditional life period is 547,397.4 rubles.

Financial investment

To implement this business plan, 17,550,000 rubles are needed. This amount can be obtained through a commercial loan for 12 billing months. During this period, the bank will receive a profit of 1,195,740 rubles.

Project expenses for the first year:

1. purchase of premises will amount to 80,000 rubles;
2. purchase of equipment (12 pieces) – 189,686 rubles;
3. purchase of automobile equipment (9 pieces) – 14,046,000 rubles;
4. purchase of computer equipment – ​​67,980 rubles;
5. purchase of consumables – RUB 2,258,712;
6. costs for explanatory work - 300,000 rubles;
7. workers’ wages – 12,965,400 rubles;
8. taxes – 4145400 rubles;
9. unforeseen expenses - 1438366.2 rubles.

The total amount of project expenses is 31,346,145 rubles.

Purchase of equipment

Housing and communal services equipment must comply with safety regulations, promote productivity growth and contribute to the reputation of the enterprise.

Main housing and communal services equipment:

• computer technology;
• workwear for employees;
• furniture for enterprise;
• equipment for cleaning the territory of the enterprise;
• locksmith tools;
• garbage disposal;
• installation crane;
• consumables for work management;
• installation crane;
• harvesting tractor.

This technology must be reliable, practical and highly efficient, so you should not skimp on it.

Risks

There are several reasons for risk in the implementation of an enterprise:

• high level of risk in managing the company as a whole;
• large capitalization of investments;
• lack of highly qualified workers in this area;
• great influence of the state;
• uncertainty of market development.

Table No. 1. Potential of consumers of housing and communal services companies in Russia

conclusions

This type of business is risky, but very profitable. The enterprise will break even in the 13th month of project implementation and will generate a profit of 295,884 rubles.

The expenses of the enterprise itself are 31,346,145 rubles, but they will fully pay off in 2 years. In order for an enterprise to be promising, it requires a large presence of investments, a base of residential areas and the presence of administrative resources.

Opening this enterprise requires a great deal of dedication, knowledge and tactical manipulation from the manager when preparing documentation. He must also realize that he is responsible for people's lives.

If all of the above is done as expected, then all financial investments will pay off and generate considerable income.

Housing and communal services How does the management company live?

Description

The essence of the project is the creation and organization of the activities of a management company for the management of apartment buildings, as the implementation of an effective business model.

Marketing strategy is the implementation of a project that involves the creation of an effective enterprise - a management company in the housing and communal services sector, providing solutions to various problems related to the operation and maintenance of multi-apartment residential buildings.

As an example for calculating financial and economic indicators, the management company plans to take control of 5 nine-story apartment buildings, with 115 apartments in each building. The total area of ​​households is 21,000 sq.m.

Programs for the execution of work and provision of services for the maintenance and repair of common property of apartment buildings are drawn up using:

• Rules for the maintenance of common property in an apartment building (13.08.2006 No. 491)
• Rules for the provision of public services to citizens (05/23/2006 No. 307)
• Rules and regulations for the technical operation of housing stock (27.09.2003 No. 170)

The programs are common to all apartment buildings accepted for management and serve as the basis for determining the list of works for the maintenance and repair of common property.

The pricing policy of the enterprise should ensure a stable income for shareholders and employees, ensure the creation of conditions for the formation of a wide range of loyal consumers of services, comfortable living conditions, timely repairs and high-quality maintenance of houses, timely care and development of the local area.

A management company can be created in any city of the Russian Federation with a population of more than 100,000 people and having apartment buildings. To organize the work of the management company, it is necessary for the residents to decide on the choice of the appropriate management company.

The total amount of financing for the project is 1,534 thousand rubles, including own funds in the amount of 230 thousand rubles. (15%) and borrowed funds in the amount of RUB 1,304 thousand. (85%).

The main share in financing is occupied by costs associated with rent and renovation of premises, as well as working capital.

The total net revenue from the project will be 40,446 thousand rubles, net profit - 3,668 thousand rubles, EBITDA - 4,994 thousand rubles. The project planning horizon is 10 years. The payback period of the project is 2,69 year, including the investment phase of the project - 12 months. The net present value (NPV) will be 2 189 thousand roubles. The project's internal rate of return (IRR) is equal to 41,66 %.

The business plan was prepared using materials taken from open sources, as well as using our own research and calculations.

Business plan comes with automated financial model performed using Excel. An automated financial model allows you to analyze the investment efficiency of a project, calculate the break-even point, and also simulate financial flows. The financial model is fully automated, which implies the ability to change any specified parameter, such as:

Investment size

Volume of products produced

Product prices

Basic costs

Taxation

Personnel and payroll

And others…

The financial model automatically calculates the need for investment and project financing, revenue and cost indicators, tax payments and other indicators.

The result of financial modeling is a complete set of analytical data:

Forecast project budgets (OPiU, ODDS, Balance)

Analysis of financial indicators of liquidity and profitability

Analysis of investment performance indicators (NCF, NPV, IRR, etc.)

Sensitivity Analysis

Materials used in the business plan:

Open sources,

Industry publications,

ROSSTAT data,

Publications by industry experts,

Analytical materials of Russian and foreign industry institutes

Industry Internet forums

Surveys of industry participants.

The business plan is drawn up in accordance with the standards of international organizations such as UNIDO and TACIS.

Workload- 80 pages

Graphic material:

Diagrams - 4

Tables - 25

Drawings - 11

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Summary…………………………………………………………………………………………………………………………………….4

1. Market analysis of housing and communal services………………………………………………………………………………………….6

1.1. The history of the emergence of housing and communal services in Russia…….6

1.2. State and development trends of the Russian housing and communal services market…………….14

1.3. Fundamentals of tariff policy in Russia……………………………………………………….20

2. Marketing plan………………………………………………………………………………………….42

2.1. Marketing strategy………………………………………………………………………………42

2.2. Analysis of service consumers…………………………………………………………………………………..43

2.3. Pricing policy………………………………………………………………………………….45

3. Organizational plan………………………………………………………………………………………..46

3.1. Location of the management company……………………………………………………….46

3.2 Organization of the management company’s activities………………………………….46

3.3. Organizational structure and staffing table………………………………….49

3.4. Analysis of organizational and financial risks……………………………………..50

4. Production plan……………………………………………………………………………………….52

4.1. Premises requirement……………………………………………………………………………………….52

4.2. Organization of work of the management company………………………………………………………52

4.3. Providing cleaning equipment and consumables………….63

4.4. Need for fixed assets and intangible assets………………63

4.5. Requirement for consumables………………………………………………………..64

5. Financial plan………………………………………………………………………………………………………….65

5.1. Key assumptions of the financial plan…………………………………………………………….65

5.2. Project financing………………………………………………………………………………………..65

5.3. Sales analysis………………………………………………………………………………………………………….66

5.4. Analysis of loan servicing………………………………………………………………………………..66

5.5. Financial results of the project……………………………………………………………….67

5.6. Cash flow…………………………………………………………………………………..67

5.7. Dynamics of working capital………………………………………………………………………………68

5.8. Calculation of the discount rate…………………………………………………………………………………..68

5.9. Investment efficiency indicators……………………………………………70

5.10. Break-even analysis……………………………………………………………………………….73

5.11. Sensitivity analysis……………………………………………………………………………………….74

5.12. Conclusions on the feasibility of the project…………………..75

Applications………………………………………………………………………………………………………………76

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Diagram 1. Payment for housing in houses of state and municipal housing funds (rubles per sq.m.) by federal districts of the Russian Federation.

Diagram 2. Cost of maintenance and repair of housing for citizens - home owners.

Diagram 3. Cost of services for organizing and performing work on the operation of houses in the Russian Federation, 2008 - 2012.

Diagram 4. Cost of services for organizing and performing work on the operation of houses.

Fig.1. Organizational structure of the enterprise

Rice. 2. Sources of project financing

Rice. 3. Loan servicing schedule

Rice. 4. Financial results of the project

Rice. 5. Project profitability indicators

Rice. 6. Cash flow schedule

Rice. 7. Movement of working capital

Rice. 8. Analysis of the sensitivity of NPV to the discount rate

Rice. 9. Project payback

Rice. 10. Break-even chart

Rice. 11. Sensitivity analysis

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Table 1. Forecast for the growth of prices (tariffs) for products (services) of natural monopolies in 2012 - 2014 on average for the Russian Federation

Table 2. Payment for housing in houses of state and municipal housing funds, rubles/m2 of total area

Table 3. Maintenance and repair of housing in state and municipal housing stocks, rubles/m2 of total area

Table 4. Maintenance and repair of housing for citizens - home owners, rubles/m2 of total area

Table 5. Services for organizing and performing work on the operation of houses of residential complexes, housing cooperatives, HOAs, by federal districts of the Russian Federation in 2011, rub./m2 of total area

Table 6. Services for organizing and performing work on the operation of houses of residential complexes, housing cooperatives, HOAs, by federal districts of the Russian Federation in 2011, rub./m2 of total area

Table 7. Electricity tariffs for the population

Table 8. Increase in electricity tariffs for the population

Table 9. Cost of services for the supply of electricity in the federal districts of the Russian Federation, 2012, rubles. per month

Table 10. Cost of network gas supply services in the federal districts of the Russian Federation, 2012, rub. per person per month

Table 11. Cost of hot water supply services in the federal districts of the Russian Federation, 2012, rub. per person per month

Table 12. Cost of cold water supply and sanitation services in the federal districts of the Russian Federation, 2012, rub. per person per month

Table 13. Calculation of the cost of management company services

Table 14. Staffing table

Table 15. Program for carrying out work on the sanitary maintenance of common areas and local areas

Table 16. Technical inspection program for engineering equipment

Table 17. Program of activities to prepare apartment buildings for seasonal use

Table 18. Work program for the repair of common property

Table 19. List of costs for materials and inventory

Table 20. List of fixed assets and intangible assets

Table 21. List of consumables

Table 22. Cost of investment costs

Table 23. Sales plan

Table 24. Calculation of the cost of equity capital

Table 25. Financial and economic indicators of the project

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In this tab you can view and purchase all previous issues of this study

The management company is an intermediary between the companies that own utilities and residents. The management of the management company signs contracts, keeps records of receipts for housing and communal services, and carries out technical maintenance of the premises. For this, the company receives a small percentage, which in real terms, given the large number of houses serviced, amounts to a substantial amount.

Earning money from tariffs is the most common scheme.

The company makes a small markup on resources supplied by other companies.

This markup is specified in the collective agreement.

Residents know in advance that the company will take a certain amount. But there is a nuance here regarding the transparency of utility bills.

There is no regulation in Russia that would oblige the management company to periodically report to residents for expenses incurred. Although the agreement usually assumes that each tenant can access this information, most of them will not be interested in the expenses of the management company. Companies make money from this by charging residents 20-30% higher than government rates.

Important! This method of enrichment is criminal and is regarded by law enforcement agencies as fraud. Therefore, when organizing a management company, think about legal ways to earn money.

And this is not only a percentage for managing accounting and concluding contracts. Residents pay money into a separate fund from the management company, designated the maintenance fund.

The monthly payment to this fund per apartment is 300-500 rubles, but there are also unexpected expenses. Residents have the right to assemble an initiative group to force the management company to organize parking, build a playground, or simply improve the local area.

Having collected money for these purposes from residents, the management company keeps for itself 3% of the amount.

At the same time, she has the right to buy land around the house, purchase as many materials as she wants and hire workers at her discretion.

The amount of earnings for the company is decent, about 70-80 thousand rubles for one service provided.

There are two additional ways to earn money for companies that can add an extra 50-70 thousand rubles to profit per month.

The latter is especially true for those management companies that are associated with developers.

During the first time after moving in, residents almost always need additional services from builders to carry out cosmetic repairs.

By requesting a price for cooperation with such companies, the management company can have about 50 thousand rubles of additional profit. You can also place advertisements for third-party companies on stands in entrances and elevators; the usual cost of one advertisement on a stand is about 200 rubles per week. The company earns 20-30 thousand rubles a month from such advertisements.

Download a free business plan for a housing and communal services management company

A business plan is a document developed and approved before the launch of a project in the housing and communal services sector. It contains an assessment of the expected risks, an analysis of the general state of the industry and the level of competition, and the stages of the initial development of the company. A business plan for housing and communal services is necessary primarily for clarity of actions when opening a management company, but it can also be useful when taking out a loan from a bank.

First, the business plan of the housing and communal services management company provides a brief description of the project (summary).

The main idea is described, for example, “Creation of a management company with an annual turnover of one million dollars.”

Along the way, the specific goals of the project are briefly outlined, for example, “achieving high profitability in 6 months.”

An important part of the resume is a description of the sources of funding for the project. Either the details of investors and the conditions under which they invest in the enterprise are written, or the terms of the loan that aspiring entrepreneurs are going to take as initial capital.

The housing and communal services business plan includes the initial conditions for the existence of such a company, necessary to achieve the goals of the action. These include not only formal registration of the business, but also conducting an advertising campaign, organizing reception of residents, renting an office and hiring security.

The process characterizes not only the future enterprise, but also the entire sector in which it will operate. First of all, the level of competition is assessed. The strengths and weaknesses of this sector are highlighted in order to focus the work on them in the future.

ATTENTION! It is in the housing and communal services sector that it is advisable to evaluate the role of administrative resources in your region.

In Moscow, the market for management services is almost monopolized due to preferences for them from the mayor's office; a small number of companies share the huge market. But already in the Moscow region, competition for new buildings is enormous.

The market area is divided into segments.

In our case, these are old and new houses, as well as luxury and budget class houses.

For beginners in this business, it is easier to start with old houses, but the profitability of such an enterprise will be minimal.

Too much money will be spent on maintaining outdated infrastructure. The best option for a business plan would be to focus on new budget-class houses.

Finally, the dynamics of the market segment in the region are monitored. The number of consumers, the volume of services consumed, expressed in money.

Statistics are analyzed to understand what time is best to choose to open a business, and whether to open it at all. A sure sign that it is worth opening a utility business in the region is the intensive growth of consumers of such services with a growing number of companies in the industry. There are plenty of examples of housing and communal services business plans on the Internet.

Franchises in the housing and communal services sector

In order not to collect and analyze statistics, wasting their time on possibly useless work, many novice entrepreneurs open their own business as a franchise. The owner of a franchise of a housing and communal services management company gives a businessman an idea, mechanics and recommendations for opening a branch of his company in another region. He buys it and sells it, in some cases transferring a certain percentage to the franchise owner.

The type of franchises in the housing and communal services sector in Russia is very specific.

This is a business of doing work for other management companies.

The advantage is that you do not have to take on the hassle of collecting fees from residents and maintaining the house.

You can open a company that will help fight debtors.

This is done by installing a special device at the approaches to the defaulter’s sewer system. This is a very effective measure, because people who are accustomed to the presence of at least cold water are deprived of access to the most necessary service.

This solves the problems of the management company and replenishes the wallet of your franchised enterprise by 5 thousand rubles. The initial cost of equipment will be about 170 thousand; you will not have problems with clients in any case, because the number of debtors in any region is growing every month. The reader can find many reviews of the utility franchise by researching the Internet.

Housing and communal services as a business

Business in the housing and communal services sector is possible in this area. All new buildings are serviced by private utility companies. The only question is how advisable it is to start this business in your region.

Note! The field is closed to newcomers; it is impossible to conclude a profitable contract with the residents of a new house without contacts with its developer. You can try to reclaim old houses, but this will require additional expenses for a PR campaign and infrastructure renewal.

This business cannot be called easy, because it is less profitable compared to the same sales, and requires much more in-depth knowledge. It is recommended for opening by those who have solid experience in working with real estate.

Conclusion

Management companies make money from intermediary operations and infrastructure maintenance. The business plan outlines the main risks and stages of business development.

Franchises in the utility business exist and involve demanding money from debtors.